Aspiring to obtain employment in the non-profit arena, leveraging my skills and experience to make a meaningful impact.
Overview
8
8
years of professional experience
Work History
Executive Meeting Manager
Embassy Suites Downtown Fort Worth
10.2022 - Current
Receive and respond to all customer inquiries within four business hours
Negotiate and capture all profitable Rooms & Catering business in accordance with selective selling guidelines
Conduct successful site tours and pre-con meetings when required
Prepare and send requested collateral materials to designated clients or guests, including catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures
Prepare and send requested proposals and contracts to designated potential clients
Coordinate all details to appear on each 'Banquet Event Order,' including meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details
Distribute final Banquet Event Orders to all applicable service staff, including the Banquet Service Staff and the Food Preparation Staff
Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered
Document and report all sales activities in a timely, accurate, and consistent manner
Maintain an active list of top accounts to ensure continuous relationship building activities
Perform other services and duties as requested by the Director of Sales, including hosting functions and participating in sales blitzes, travel, and working extended hours to achieve departmental goals
Perform billing procedures for all groups, with or without events
Award Hilton Honors points at the end of each group
Create resumes for all groups and report to the team of Directors
Recipient of THLA’s Short Course in Hotel Management Scholarship and attended function January 6-10, 2025
Counselor II and Licensed Chemical Dependency Counselor
Tarrant County Adult Probation
07.2017 - 09.2020
Conducted initial intake assessments to determine individual treatment needs of probationers
Conducted informed consent for individuals referred to the program
Provided clients with individual counseling, weekly process and didactic groups, and case management services, as related to their individual treatment plans
Maintained up-to-date client record documentation in the Probationer’s Information Network
Facilitated substance abuse education using approved curriculum
Monitored and notified the Director of potential psychological crises with individual clients that may necessitate further intervention
Developed referral processes with community resources
Trained new department counselors
Attended yearly Behavioral Health Conference in Irving for continuing education
Conducted initial intake assessments to determine individual treatment needs from clients seeking substance abuse treatment as required per TDCJ program
Conducted orientation for clients
Provided clients with individual counseling, weekly process and didactic groups, and case management services, as related to their individual treatment plans
Maintained up-to-date client documentation
Prepared periodic reports on client status and activities as required by funding agencies
Monitored and notified the Director of potential psychological crises with individual clients that may necessitate further intervention
Maintained documentation of treatment details in CMBHS or other electronic record keeping systems, as required by funding sources
Attended all client staffing meetings with client and Officer/Case Manager and provided needed information
Developed referral processes with community resources
Created and executed corrective measures in response to audits by DSHS and TDCJ
Worked with co-owner in preparation for Joint Commission Accreditation
Supervised Arlington office with two employees
Education
Bachelor’s Degree - Behavioral Science and Ethics
Mid-America Christian University
01.2013
Associate’s Degree - Human Services Management
University of Phoenix
01.2010
Skills
Time Management
Strategy
Detail Oriented
Multi-tasking
Incredible Work Ethic
Behavioral Analysis
Administrative and Accounting Excellency
Volunteer Work And Achievements
Hosted Christian 12-Step meetings in Tarrant County Jail.
Served as Spiritual Director for Kairos and Epiphany ministries.
Published author who was interviewed in front of a live studio audience at the Trinity Broadcasting Network in New York City.
Timeline
Executive Meeting Manager
Embassy Suites Downtown Fort Worth
10.2022 - Current
Counselor II and Licensed Chemical Dependency Counselor
Tarrant County Adult Probation
07.2017 - 09.2020
Associate’s Degree - Human Services Management
University of Phoenix
Bachelor’s Degree - Behavioral Science and Ethics
Mid-America Christian University
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