Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Diaz

Summary

Skilled sales professional dedicated to delivering exceptional service and driving revenue growth. Experienced in building lasting client relationships, identifying customer needs, and providing tailored solutions. Proven ability to multitask, communicate effectively, and contribute to team success in fast-paced, results-driven environments.

Overview

8
8
years of professional experience

Work History

Leasing Professional

Avenue 5 Residential
02.2025 - Current
  • Supported the successful lease-up of a 303-unit luxury property, contributing to occupancy growth and resident retention efforts.
  • Maintained a strong closing ratio, delivering personalized tours, and guiding prospects through the leasing process.
  • Assisted with resident relations, move-ins, and service requests to ensure a seamless living experience.
  • Provided flexible team support by covering shifts during staff shortages, assisting with resident events, move-in days, and peak leasing periods.
  • Processed applications, lease agreements, and gaining prospect information using Yardi and CRM systems while maintaining compliance with Fair Housing regulations.

Leasing Consultant

Roscoe Properties
04.2024 - 02.2025
  • Coordinated move-in and move-out procedures, including move in packages and conducting unit walk-throughs.
  • Conducted apartment tours and promptly addressed prospective and current tenant inquiries.
  • Processed applications and lease agreements by verifying rental history, credit, and background checks.
  • Maintained comprehensive knowledge of the local rental market, monitoring availability, pricing, and amenities.
  • Managed and curated social media content to enhance community engagement and brand presence.
  • Utilized Yardi Voyager and Knock software to efficiently oversee daily leasing and property management operations.

Executive Assistant

Newroc Property Management
06.2023 - 04.2024
  • Handled confidential tenant and company information with discretion.
  • Coordinated monthly meetings and conferences.
  • Updated databases to track sales performance.
  • Screened communications and directed inquiries for management.
  • Responded promptly to tenant concerns across 10+ properties.
  • Collaborated with legal counsel to resolve tenant disputes.
  • Followed up on delinquent tenants and managed collection processes.

Hotel Night Auditor

The Westin Irving Convention Center at Las Colinas
12.2022 - 06.2023
  • Audited daily guest ledger and reconciled financial transactions.
  • Prepared summaries of cash, check, and credit card activities.
  • Resolved guest complaints promptly to ensure satisfaction.
  • Reviewed accounts with guests at check-in and check-out.
  • Addressed inquiries about hotel services and guest registration.
  • Collaborated with management on operational strategies.
  • Overnight Manager during night shifts.

Sales Lead

Ibanez AGM Countertops
03.2021 - 12.2022
  • Trained and supported sales agents in customer service and sales strategies.
  • Monitored and collected overdue balances.
  • Managed projects and maintained clear communication with a diverse client base.
  • Prepared detailed estimates based on square footage, labor costs, and materials.
  • Coordinated special orders with vendors to source required materials.
  • Utilized QuickBooks daily for financial tracking and invoicing.
  • Collaborated with clients, contractors, and vendors to ensure project completion.
  • Conducted cold calls to generate new leads and expand client base.
  • Scheduled fabrication, installation, and payment timelines in coordination with customers.

Customer Order Specialist

Amazon
03.2019 - 02.2021
  • Accurately fulfilled high-volume online grocery orders within set time frames.
  • Collaborated with team members on complex orders and prioritized tasks during peak hours.
  • Assisted with onboarding and training new hires, supporting adherence to company procedures.
  • Prevented delivery errors by following strict scanning and tracking protocols.
  • Promoted new and bestselling products through in-store marketing initiatives.
  • Built strong working relationships with staff, customers, and vendors.
  • Supported managers in reinforcing operational standards and training practices.

Retail Operations Associate

Michael Kors
05.2017 - 07.2019
  • Restocked shelves and maintained product availability.
  • Unloaded freight and organized stockroom inventory efficiently.
  • Conducted inventory checks and identified items for reorder or replenishment.
  • Received and audited incoming merchandise for accuracy and quality.
  • Maintained cleanliness and organization of sales floor and displays.
  • Created and set up merchandise displays and promotional signage to support sales initiatives.

Education

High School Diploma -

Mary E. Smithey Pace High School
Duncanville, Texas

Associate Of Arts - Psychology

Mountain View College
Dallas, Texas

Bachelor of Arts - Psychology

University Of North Texas At Dallas
Dallas, Texas

Skills

  • Sales Experience
  • Customer Service
  • Resident Relations
  • Administrative Support
  • Time Management
  • Conflict Resolution

Timeline

Leasing Professional

Avenue 5 Residential
02.2025 - Current

Leasing Consultant

Roscoe Properties
04.2024 - 02.2025

Executive Assistant

Newroc Property Management
06.2023 - 04.2024

Hotel Night Auditor

The Westin Irving Convention Center at Las Colinas
12.2022 - 06.2023

Sales Lead

Ibanez AGM Countertops
03.2021 - 12.2022

Customer Order Specialist

Amazon
03.2019 - 02.2021

Retail Operations Associate

Michael Kors
05.2017 - 07.2019

High School Diploma -

Mary E. Smithey Pace High School

Associate Of Arts - Psychology

Mountain View College

Bachelor of Arts - Psychology

University Of North Texas At Dallas

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