Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Dmytro

Santa Rosa,CA

Summary

Committed to delivering high quality customer service. Establish and sustain productive customer relationships. Highly effective at engaging customers, resulting in increased revenue and customer retention. Consistently display a vibrant personality and maintain composure while expediting service of accurate beverage and food orders in fast-paced and hectic business environment.

Overview

18
18
years of professional experience

Work History

Bartender

Graton Resort and Casino
08.2022 - 10.2025
  • Mixed and served beverages following established recipes and standards.
  • Managed bar inventory, ensuring adequate supply of ingredients and minimizing waste.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new bartenders on standard operating procedures and customer engagement techniques.
  • Maintained cleanliness and organization of bar area to comply with health regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Barista

Starbucks
08.2024 - Current
  • Prepared a variety of coffee beverages following established recipes and customer preferences.
  • Operated espresso machines and brewing equipment to deliver high-quality drinks consistently.
  • Maintained cleanliness of workstations and dining areas to ensure compliance with health standards.
  • Assisted customers in selecting menu items, enhancing overall customer experience through personalized service.

Bartender

Bear Republic Brewing
09.2018 - 08.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Collaborated with kitchen staff to coordinate food and drink pairings for guests.

BARTENDER

PARKWEST CASINO SONOMA
01.2010 - 08.2018
  • Maintain the bar and provide a high level of customer service, while also working with casino staff to provide and exceed expectations of the customer. During my first 4 years I worked my way into a shift lead position where I expanded my repeat clientele. My patrons are more than customers, they have grown into an extended family to me.

BARISTA

STARBUCKS
01.2008 - 01.2011
  • Maintain store front and service walk in customers as well as the drive thru. During my 3 years spent at Starbucks I learned about retail merchandising and customer service, skills I still use to this day.

Education

BARTENDER CERTIFICATION - undefined

SANTA ROSA BARTENDING SCHOOL
01.2009

HIGH SCHOOL DIPLOMA - undefined

MARIA CARRILLO
06.2005

Skills

  • Customer Relationship Management
  • Staff Training
  • Consultative Communications
  • Sales Strategies
  • Safe Food/ Beverage Handling
  • RBS training
  • TIPS training
  • Food Handler certified
  • Point of Sale (POS) Transactions
  • Friendly and outgoing
  • Team player

Timeline

Barista

Starbucks
08.2024 - Current

Bartender

Graton Resort and Casino
08.2022 - 10.2025

Bartender

Bear Republic Brewing
09.2018 - 08.2022

BARTENDER

PARKWEST CASINO SONOMA
01.2010 - 08.2018

BARISTA

STARBUCKS
01.2008 - 01.2011

BARTENDER CERTIFICATION - undefined

SANTA ROSA BARTENDING SCHOOL

HIGH SCHOOL DIPLOMA - undefined

MARIA CARRILLO

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