Paige Dowell
Shepherdsville ,KY
Summary
Operations-focused professional with strong leadership, scheduling, and performance management experience. Proven ability to adapt during organizational change, oversee daily operations, and support team productivity in fast-paced environments. Seeking to transition into a full-time role with increased responsibility and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Part-Time Load Planner
UPS
11.2024 - Current
- Analyzed volume forecasts and operational constraints to adjust load plans in real time
- Planned and optimized loads to maximize utilization while meeting service, safety, and dispatch deadlines
- Coordinated closely with dispatch, hub operations, and management to ensure efficient load execution and on-time departures
- Maintained accuracy in load planning systems while managing high-volume, time sensitive operations
- Identified and resolved load imbalances, capacity issues, and last-minute changes to minimize delays and rework
- Adapted load strategies during periods of organizational transition, staffing changes, and fluctuating volume
- Supported operational efficiency by improving communication and serving as a point of contact for load planning questions, problem solving, and operational support
Salon Manager
Splash and Dash
02.2023 - 10.2024
- Oversaw daily salon operations, ensuring seamless service delivery and high customer satisfaction.
- Managed staff scheduling and performance evaluations to optimize team productivity.
- Developed and implemented marketing strategies to attract new clients and retain existing ones.
- Trained new employees in salon procedures, enhancing team efficiency and service quality.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members
Professional Dog Groomer
Petco Animal Supplies Stores Inc.
04.2017 - 02.2023
- Executed grooming services including bathing, clipping, and styling for diverse dog breeds.
- Maintained cleanliness of grooming tools and equipment, ensuring high hygiene standards.
- Developed strong relationships with pet owners through effective communication and consultation.
- Assessed individual dog needs to recommend appropriate grooming styles and products.
Team Leader
Magna Seating
03.2013 - 12.2016
- Led team in achieving operational targets, enhancing productivity and efficiency.
- Developed training programs to mentor new employees in best practices and safety protocols.
- Implemented process improvements that reduced workflow bottlenecks and increased team performance.
- Coordinated cross-functional collaboration to streamline project execution and resource allocation.
- Coached team members in techniques necessary to complete job tasks.
- Boosted morale of employees with a positive and uplifting attitude
Education
No Degree - Education
Jefferson Community And Technical College
Louisville, KYHigh School Diploma -
Bullitt Central High School
Shepherdsville, KY05-2012
Skills
- Customer Service and Client Relations
- Scheduling and Time Management
- Proficiency in Excel
- Employee training and Coaching
- Operational Oversight
- Problem Solving and Decision Making
- Team Leadership
- Workplace Safety and Compliance
Certification
- Weight and Balanced Certified
- Pet Stylist Certification
- Flight Attendant Certification
Timeline
Part-Time Load Planner
UPS
11.2024 - Current
Salon Manager
Splash and Dash
02.2023 - 10.2024
Professional Dog Groomer
Petco Animal Supplies Stores Inc.
04.2017 - 02.2023
Team Leader
Magna Seating
03.2013 - 12.2016
No Degree - Education
Jefferson Community And Technical College
High School Diploma -
Bullitt Central High School