Hi, I’m
Paige Dumas
Framingham,MA
Summary
Dedicated Child Watch Staff Member at YMCA with a proven ability to build trust and deliver exceptional care. Skilled in child care and safety protocols, I effectively calmed distressed children through compassionate strategies. Experienced in maintaining cleanliness and upholding high standards, ensuring a safe environment for all.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
years of professional experience
1
Certification
Work History
YMCA
Child Watch Staff Member
02.2024 - Current
Job overview
- Built trust with families by consistently delivering high-quality care while maintaining confidentiality about sensitive information shared during enrollment processes or daily interactions.
- Implemented successful strategies to calm upset or distressed children using a compassionate approach customized to individual needs.
- Upheld cleanliness standards within the play area by regularly sanitizing toys, surfaces, and equipment per established guidelines.
Five Below
Sales Associate
03.2021 - 01.2025
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Framingham High School Framingham, MA
High School Diploma
06-2022
Skills
- Child care
- Safety protocols
- First aid
- Customer Service
- Cleanliness
- Team collaboration
- Effective communication
- Cash handling
- Patience and empathy
- Leadership qualities
Certification
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Child Watch Staff Member
YMCA
02.2024 - Current
Sales Associate
Five Below
03.2021 - 01.2025
Framingham High School
High School Diploma
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