Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Paige Echavarria

Bethesda,MD

Summary

Tenacious and dynamic Community Manager of 8 years with a proven track record at AIR Communities, excelling in occupancy management and revenue growth. Expert in project management and resident relations, achieving company goals surrounding occupancy and rate while enhancing tenant satisfaction. Skilled in lease negotiation and crisis response, driving operational excellence across diverse property portfolios.

Overview

8
8
years of professional experience

Work History

Community Manager II - Luxury

AIR Communities
Bethesda , MD
06.2022 - Current
  • Maintained occupancy targets while boosting earnings during large-scale renovation projects.
  • Executed comprehensive renovations for storefronts, lobbies, and fitness centers ensuring consistent tenant occupancy throughout the year.
  • Maintain occupancy of 98% annually, with YOY growth of 5.8% or TDO of 9.7% for the first 90 days of 2025.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Boosted net operating income via effective expense management and rental income maximization.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Tracked delinquent accounts, ensuring up-to-date records of all resident transactions.
  • Used communication, negotiation and problem-solving skills to settle community disputes.
  • Directed crisis response initiatives to swiftly resolve community issues.
  • Assessed rental rates for leases and renewals, providing suggestions for adjustments, negotiate with residents and revenue manager to ensure 60% renewal goals are maintained.
  • Coordinated routine activities including tenant interactions, subcontractor oversight, and property governance.
  • Identified necessary repairs during consistent evaluations of buildings, shared areas, and unoccupied units.

Multi-Site Community Manager

AIR Communities
Denver, CO
10.2019 - 06.2022
  • Tracked key metrics such as revenue growth, vacancy rate, and operating costs across all sites.
  • Supervised two buildings containing three distinct programs: 50% AMI, 60% AMI, and conventional homes.
  • Successfully finalized two County inspections concerning BOND compliance.
  • Developed and maintained strong relationships with community members, tenants, vendors, and other stakeholders.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Resolved problems concerning tenant selection criteria, unit inspections, rent determinations.

Community Manager

AIR Communities
San Diego, CA
05.2017 - 10.2019
  • Directed management of privatized Section 8, moderate-income, and standard rental properties totaling 500 units.
  • Completed a year-long REAC inspection, ensuring compliance with HUD standards.
  • Verified resident compliance with HUD guidelines and program responsibilities.
  • Guided personnel in mastering bond application processes and aligning submittals with County requirements.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training, obtaining COS certification.

Skills

  • Project Management
  • Team Management
  • Occupancy management
  • Resident relations
  • Daily operations management
  • Leasing and sales
  • Relationship building
  • Customer relationship management
  • Knowledgeable in OneSite, Entrata software programs
  • Crisis response
  • Expense management
  • Lease negotiation
  • Revenue growth

Accomplishments

  • Q3 Highest Revenue in 2021 at Bank and Boston Lofts

Timeline

Community Manager II - Luxury

AIR Communities
06.2022 - Current

Multi-Site Community Manager

AIR Communities
10.2019 - 06.2022

Community Manager

AIR Communities
05.2017 - 10.2019

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Paige Echavarria