Experienced orthodontic assistant and lab technician with a proven track record in providing chairside and treatment support. Detail-oriented and hardworking, consistently going the extra mile to ensure efficient and high-quality task completion. Years of experience bring a strong work ethic and dedication to delivering exceptional patient care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Northcut Orthodontics
05.2020 - Current
Prepared patient for orthodontist and performed simple tasks such as tightening braces, accessing Invisalign, early corrective treatment and conducting preliminary examinations.
Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments/appliances.
Took x-rays, photographs, intraoral scans, and impressions of patients' teeth and mouth.
Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Lead in fabricating custom orthodontic appliances tailored to individual patient needs such as clear retainers and banded appliances.
Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
Set appointments and made follow-up calls/emails.
Collaborated effectively with other team members to ensure smooth workflow within the practice.
Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Increased practice efficiency, managed multiple patient appointments simultaneously without compromising care quality.
Engaged in numerous industry-specific webinars/conferences.
Implemented training programs for newly hired personnel.
Facilitated employee health and safety training sessions(health & safety officer).
Treatment/Lead Clinical Coordinator
Duan Orthodontics
08.2015 - 05.2020
Communicated financial, insurance, and treatment plans with patients with compassion while keeping medical information private
Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and explaining orthodontic goals
Found innovative ways to make financial contracts comfortable to pertain to patients financial situation
Maintained master calendar and scheduled new appointments based on provider availability
Made impressions and completed scans(iTero) for Invisalign and other orthodontic appliances
Executed orthodontic procedures: attachments for Invisalign, prep for braces, bondings, etc
Installed appliances involving early corrective treatment
Supported doctor with completing minimally invasive(TAD) and advanced surgical procedures (PROPEL)
Instructed patients on care and use of orthodontic appliances
Performed panoramic and cephalometric x-rays
Provided chairside assistance by handing Orthodontists instruments during procedures
Entered patient data into dental records system using Orthotrac and observed all confidentiality rules to maintain patient privacy
Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
Protected patients by sterilizing instruments and equipment between every procedure
Trained all new orthodontic chairside hires
Attended multiple dental conferences/seminars/webinars for treatment coordinating and clinical support
Lead Preschool Teacher
KinderCare Learning Centers Inc.
09.2014 - 08.2015
Promoted from Assistant Teacher to Lead Teacher after three months of employment
Created and implemented developmentally appropriate curriculum addressing all learning styles
Developed professional relationships with parents, teachers, directors and therapists
Established indoor and outdoor safe play environments for toddler-age children
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors
Taught children foundational skills such as colors, shapes and letters
Implemented hands-on, play-based strategies such as games and crafts for experiential learning
Enhanced sensory abilities by giving children access to numerous textures and shapes
Distributed quarterly progress assessments and milestone reports to each parent
Maintained daily records of individual activities, behaviors, meals and naps
Kept records of over 20 students' progress, detailing behavioral, emotional, academic and social growth
Inventoried classroom supplies and budgeted for new tools to enhance learning
Nanny
Carroll Family
06.2012 - 09.2014
Responsible for four boys ages two-nine years old
Regulated children's schedules to balance rest, learning and play
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities
Monitored playtime to prevent overuse of technology, television or other detrimental influences
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth
Helped children complete homework and special assignments daily to support academic performance
Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications
Front Desk/Childcare Aide
Vision Quest Sport & Fitness
06.2012 - 06.2013
Received all incoming calls and coordinated with managers to fulfill requests and resolve issues
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
Resolved guest concerns or complaints and kept supervisors informed of escalating situations
Educated patrons on facilities, entertainment options and rules and regulations
Kept reception area clean and organized to offer positive first impression to every visitor
Took accurate messages for staff and management to facilitate open and speedy communication
Responsible for up to 10 clients children during their workouts ages six months to 13 years old
Education
High School Diploma -
Henry M. Jackson High School
Mill Creek, WA
06.2012
Skills
Self-Motivated Professional
Collaborative Team Member
Quick Adaptability
Flexible Learner
Patient relations
Anticipate provider needs
Certification
RDA - Registered Dental Assistant
BLS/CPR Training
Phone
cell, 360-628-1263
Additional Information
PCSO(Pacific Coast Society of Orthodontists) - WOCON2024(Western Orthodontic Conference 2024): Lecturer - Asked to speak to a group about the ins and outs of successful Invisalign delivery and patient compliance.
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics