Paige Farque
Lake Charles,LA
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Skilled in telephone etiquette, as well as, knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
2
2
years of professional experience
Work History
Receptionist/PCA
The Gardens and Guardian House
07.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate personnel.
- Processed mail and deliveries, ensuring timely distribution to staff.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Event Staff
Complete Staffing
01.2024 - 09.2025
- Assisted in setup and breakdown of event spaces to ensure timely readiness for activities.
- Collaborated with team members to maintain cleanliness and organization throughout events.
- Delivered exceptional customer service by addressing attendee inquiries promptly and professionally.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
Hostess/Hostess Trainer
Lauberge Casino Resort
01.2025 - 07.2025
- Greeted and seated guests, ensuring a positive first impression.
- Managed reservations and maintained organized waitlists for efficient seating.
- Communicated with kitchen and service staff to facilitate smooth operations.
- Handled guest inquiries and provided information about menu items and specials.
- Assisted in training new staff on customer service standards and procedures.
Sales Lead Manager
Journeys
05.2024 - 01.2025
- Led sales team to enhance customer engagement and drive revenue growth.
- Developed training programs for new sales staff, improving onboarding efficiency.
- Analyzed market trends to identify opportunities for product promotion and positioning.
- Implemented strategic sales initiatives resulting in increased customer satisfaction rates.
Skills
- Telephone Etiquette
- Customer Service
- Customer/Client relations
- Greeting and seating clients
- Administrative support
- Clerical support
Timeline
Receptionist/PCA
The Gardens and Guardian House
07.2025 - Current
Hostess/Hostess Trainer
Lauberge Casino Resort
01.2025 - 07.2025
Sales Lead Manager
Journeys
05.2024 - 01.2025
Event Staff
Complete Staffing
01.2024 - 09.2025
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