Paige Gilbert
Grovetown,Georgia
Summary
Dynamic and dedicated professional with extensive experience at Pdq, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and loyalty through exceptional service and effective problem resolution. Recognized for reliability and teamwork, consistently achieving sales targets while maintaining a well-organized store environment.
Overview
1
1
year of professional experience
Work History
Cashier, Kitchen
Pdq
The Villages, FL
07.2024 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
High School Diploma -
Homeschooling
Grovetown GaSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Payment processing
- Product restocking
- Product knowledge
- Merchandise restocking
- POS system operations
- POS systems
- Staff training
- Attention to detail
- Order verification
- Staff mentoring
Timeline
Cashier, Kitchen
Pdq
07.2024 - 08.2025
High School Diploma -
Homeschooling