Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Paige Gonzalez

Plainfield,Illinois

Summary

Highly skilled and compassionate nursing team member with extensive patient-facing experience. Demonstrated ability to address patient needs with a caring and detail-oriented approach. Committed to maximizing satisfaction, safety, and wellness for patients from diverse backgrounds. State-certified Nursing Assistant with senior-level experience in healthcare settings. Observant, reliable, and possess a good bedside manner. Excellent time-management skills to effectively meet patient requirements in high-volume care facilities. Proficient in providing mobility and personal hygiene support. Dedicated to offering exceptional assistance to both team members and clients. Excel at coordinating appointments, organizing mail, and facilitating office communication by collecting messages. Strong relationship-building abilities and maintain a positive and upbeat demeanor. Background as a friendly Receptionist in various office settings with extensive knowledge of service and clerical requirements. Adept at handling multiple tasks simultaneously with excellent time management abilities and a resourceful approach. Commitment to punctuality evident through consistent on-time attendance and minimal call-offs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/server

TGI Fridays
07.2024 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Babysitter

Multiple Familys
01.2017 - Current
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Assisted children with homework assignments and special projects across different subjects.

CNA and Receptionist

Aschinberg Pediatrics
11.2023 - 07.2024
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Transported patients between rooms and appointments or testing locations.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Certified Nursing Assistant

Alden Estates Of Shorewood
05.2023 - 11.2023
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Customer Service Representative and Cashier

Rod Baker Ford
06.2022 - 05.2023
  • Contributed to sales growth by promoting services based on individual customer requirements.
  • Cross-trained and provided backup support for organizational leadership.
  • Investigated and resolved accounting, service and delivery concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Operated cash register to record transactions accurately and efficiently.

Seasonal Fufillment Associate

Target
10.2020 - 01.2021
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created solutions for customers to satisfy specific needs, and quality.

Education

Associate of Arts - Social Work

Joliet Junior College
Joliet, IL
08-2024

High School Diploma -

Plainfield South High School
06.2021

Skills

  • Feeding Assistance
  • Activity Planning
  • Output Monitoring and Reporting
  • Caregiver Relations
  • Family Communication
  • Calm Under Stress
  • Patient Relations
  • Observing responses
  • Pediatric Care
  • Certified Nursing Assistant
  • Empathy and Compassionate Care
  • Strong multitasking
  • Customer service
  • Team player attitude
  • Highly reliable
  • Responsible alcohol service
  • Cleanliness and hygiene
  • Patience and tolerance
  • Food service

Accomplishments

    I have been on the honor roll all four years of high school and was on the high honor roll at Joliet Junior College and Rasmussen College.

Certification

i have my CNA certified nursing assistant, CPR certification, BASSET certification, and food handlers certificate.

Timeline

Bartender/server

TGI Fridays
07.2024 - Current

CNA and Receptionist

Aschinberg Pediatrics
11.2023 - 07.2024

Certified Nursing Assistant

Alden Estates Of Shorewood
05.2023 - 11.2023

Customer Service Representative and Cashier

Rod Baker Ford
06.2022 - 05.2023

Seasonal Fufillment Associate

Target
10.2020 - 01.2021

Babysitter

Multiple Familys
01.2017 - Current

High School Diploma -

Plainfield South High School

i have my CNA certified nursing assistant, CPR certification, BASSET certification, and food handlers certificate.

Associate of Arts - Social Work

Joliet Junior College
Paige Gonzalez