Paige Graham-Dillon-Barnett
Lauderhill,FL
Summary
Dynamic professional with a proven track record at Kelly Education, excelling in classroom management and student engagement. Adept at lesson planning and implementing positive reinforcement strategies, fostering a supportive learning environment. Recognized for building strong relationships with students and staff, enhancing educational outcomes through effective communication and adaptability.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
31
31
years of professional experience
Work History
Substitute Teacher
Kelly Education
12.2022 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Implemented classroom management techniques to maintain positive learning environment.
- Followed lesson plans designed by absent teachers.
- Collaborated with other educators to plan and review instruction.
- Utilized variety of instructional strategies to meet individual student needs.
- Developed lesson plans to align with grade-level standards and objectives.
Certified Nursing Assistant
Self Employed Services
06.1994 - 05.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Veterinarian Receptionist
Royal Palm Veterinary Hospital
04.2021 - 07.2021
- Practiced veterinary medicine with emphasis on preventive care, chronic disease management and emergency medicine in small animals.
- Worked with local animal rescue organizations, wildlife officers and county shelter to provide veterinary services to animals on pro bono basis.
- Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
- Teamed with other veterinarians in large mixed practice to deliver care services.
Customer Service Associate
Goodwill Industry
07.2020 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Executive Assistant
EDB Financial Services
06.2019 - 07.2019
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
Customer Service Representative
Doris Italian Market
12.2018 - 05.2019
- Responded to customer requests for products, services, and company information.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Implemented and developed customer service training processes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative/Cashier Helper
Dollar Tree
02.2018 - 12.2018
- Delivered prompt service to prioritize customer needs.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Promptly responded to inquiries and requests from prospective customers.
Proprietor
One Dollar Plus
06.2005 - 07.2009
- Developed and managed relationships with vendors and suppliers.
- Provided customer service on accounts and resolved problems.
- Dominated [Location] market for [Type] businesses.
- Brought in more than $[Amount] in revenue in [Year].
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Formulated business plan to launch company services and signed new accounts.
- Consulted with customers to assess needs and propose optimal solutions.
- Optimized team hiring, training, and performance.
- Signed over new accounts by formulating business plans and launching new company services.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Entered income and expense details into business databases to track purchases and address variances.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Conducted performance evaluations and provided constructive feedback to employees.
Education
MBA - Business Administration And Management
Keiser University
Fort Lauderdale05-2020
Bachelor of Arts - Health Services Administration
Keiser University
Fort Lauderdale, FL06-2017
Associate of Arts - Health Services Administration
Keiser University
Fort Lauderdale, FL09-2015
Skills
- Activity management
- Safety awareness
- Parent communication
- Lecturing and teaching
- Classroom management
- Student engagement
- Verbal and written communication
- Behavior management
- Elementary education
- Discipline
- Adaptable
- Relationship building and management
- Assessment administration
- Lesson planning
- Lesson implementation
- Compliance
- Behavior modeling
- Classroom organization
- Student tutoring
- Disciplinary procedures
- Records management
- Lesson plan implementation
- Positive reinforcement
Timeline
Substitute Teacher
Kelly Education
12.2022 - Current
Veterinarian Receptionist
Royal Palm Veterinary Hospital
04.2021 - 07.2021
Customer Service Associate
Goodwill Industry
07.2020 - 04.2021
Executive Assistant
EDB Financial Services
06.2019 - 07.2019
Customer Service Representative
Doris Italian Market
12.2018 - 05.2019
Customer Service Representative/Cashier Helper
Dollar Tree
02.2018 - 12.2018
Proprietor
One Dollar Plus
06.2005 - 07.2009
Certified Nursing Assistant
Self Employed Services
06.1994 - 05.2022
MBA - Business Administration And Management
Keiser University
Bachelor of Arts - Health Services Administration
Keiser University
Associate of Arts - Health Services Administration
Keiser University
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