Excel
Paige Green
Muskogee,OK
Summary
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly communicative Payroll Specialist expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and Sage. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Trade Sales position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Sales Tax/Payroll Specialist
EDUCATIONAL DEVELOPMENT CORP
Tulsa, OK
12.2021 - Current
- Communicated and resolved technical and controversial tax matters with professional judgment.
- Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous year.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Prepared and monitored sick leave files and served as administrator of sick leave program.
- Managed payroll for organization of 150 personnel.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
OFFICE MANAGER
CREOKS
Muskogee, OK
12.2019 - 09.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts and generated reports for company database.
- Prepared meeting rooms and materials and recorded important information.
LOGISTICS COORDINATOR
AMERIFIELD
OKLAHOMA
04.2019 - 12.2019
- Verified accurate account invoicing through collaboration with accounting department.
- Managed system support functions to set priorities and service levels expectations.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Generated documentation and information required for customer shipments, data entry.
- Tracked orders and notified customers of status or potential delays.
- Answered over 300 calls day between truck drivers Halliburton
Cashier Manager
RIVER SPIRIT CASINO
TULSA, OKLAHOMA
01.2016 - 04.2019
- Supervised staff of 60 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Conducted interviews with participants to assess eligibility.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Quickly and accurately counted drawers at start and end of each shift.
- Created employee schedules to align coverage with forecasted demands.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
LEAD VAULT CASHIER
MUSOCGEE CREEK NATION CASINO
Tulsa, OK
05.2015 - 01.2016
- Assigned and distributed workflow to support efficient and effective front line operations.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
TELLER
ARMSTRONG BANK
OKLAHOMA
12.2014 - 04.2015
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained energy and enthusiasm in fast-paced environment.
FRONT END ASSISTANT MANAGER
MUSKOGEE OKLAHOMA
03.2014 - 12.2014
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Designed employee work schedules to address complete operational needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Created employee schedules to align coverage with forecasted demands.
Education
BBA - Accounting, Criminal Studies
Northeastern State University
Broken Arrow 05.2019 - Current
Associate of Science - Business Economics
Connors State College
Muskogee 08.2017 - 05.2019
High School Diploma -
MUSKOGEE HIGH SCHOOL
Muskogee 08.2009 - 05.2013
Skills
Ten-key operator
Accomplishments
- Consistently received positive performance reviews.
- Supervised team of 60 staff members.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Software
Word
Outlook
ADP
Avalara
Sage
Timeline
Sales Tax/Payroll Specialist
EDUCATIONAL DEVELOPMENT CORP
12.2021 - Current
OFFICE MANAGER
CREOKS
12.2019 - 09.2021
BBA - Accounting, Criminal Studies
Northeastern State University
05.2019 - Current
LOGISTICS COORDINATOR
AMERIFIELD
04.2019 - 12.2019
Associate of Science - Business Economics
Connors State College
08.2017 - 05.2019
Cashier Manager
RIVER SPIRIT CASINO
01.2016 - 04.2019
LEAD VAULT CASHIER
MUSOCGEE CREEK NATION CASINO
05.2015 - 01.2016
TELLER
ARMSTRONG BANK
12.2014 - 04.2015
FRONT END ASSISTANT MANAGER
MUSKOGEE OKLAHOMA
03.2014 - 12.2014
High School Diploma -
MUSKOGEE HIGH SCHOOL
08.2009 - 05.2013
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