Paige Hackathorn
Destination Pet, LLC
Englewood,United States
11
years of professional experience
Dynamic HR and Recruiting Professional with a proven track record in developing and executing effective regional and national recruitment strategies. Expertise in sourcing top-tier candidates and enhancing candidate experiences, complemented by strong skills in crafting job descriptions, managing job postings, and overseeing comprehensive benefits administration, including COBRA, Workers\' Compensation, and 401(k) plans. Proficient in employee onboarding and orientation processes, with extensive experience in HRIS systems management using platforms such as Workday, ICIMS, Paylocity, ADP Business, Paycom, and BambooHR. Adept at navigating complex employee relations issues to cultivate a positive workplace environment that drives organizational success.
Work History
Regional Recruiter
2 Years- Support with recruiting efforts for my regions including Nebraska, Minnestoa, Wisconsin, Michigan, North Carolina, South Carolina, New York, New Jersey, Rhode Island, Connecticut and Maryland
- Responsible for filling/hiring for: Practice Managers, General Managers, Assistant Mangers, Animal Care Attendants, Vet Assistant, Vet Technician and Customer Service roles.
- Utilize Workday as ATS (Applicant Tracking System) for Full Cycle Recruiting.
- Manage the candidate experience including background checks and onboarding
- Collaborate frequently with Regional Directors and Leadership to maximize recruiting efforts
- Sourcing candidates via Internet job boards, social media and within the different Regional Community
- Support recruiting efforts for my teammates as needed
Human Resources Generalist
8 Months- Administer compensation, benefit plans and employee reviews.
- Assist in talent acquisition and recruitment processes.
- Conduct employee onboarding and help organize training & development initiatives.
- Provide support to employees and managers in various HR-related topics such as leaves and compensation. This includes employee write ups and terminations.
- Promote HR programs to create an efficient and conflict-free workplace.
- Assist in development and implementation of human resource policies.
- Undertake tasks around performance management.
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
- Organize quarterly and annual employee performance reviews.
- Maintain employee files and records in both electronic and paper forms.
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
- Ensure compliance with labor regulations.
Recruiter
1 Year 2 Months- Manage three regions at NGVC (Natural Grocers Vitamin Cottage) in the following areas: Texas, Arizona, Montana, Idaho, South Dakota, and Utah.
- Responsible for filling/hiring: Temporary Workers, Cashiers, Department Assistants, Department Managers, Assistant Store Managers, and Store Managers.
- Work with my Talent Acquisition Strategist on hosting both In Person & Virtual Hiring Events.
- Utilize iCIMS as ATS (Applicant Tracking System) for Full Cycle Recruiting.
- Led recruiting efforts for a new Store Opening: Sioux Falls, SD
- Collaborate frequently with Regional Managers and Director of Store Operations for recruitment led efforts.
HR Helpdesk Analyst
7 Months- Handling incoming phone requests from customers
- Handling incoming electronic requests (Chat, Email, and Fax) from customers
- Creating, tracking and resolving Human Resources (HR) application incidents and service requests.
- Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)
- Researching customer request to ensure accurate information and resolutions are provided
- Escalating customer requests that cannot be handled at the Service Center to the appropriate support team
- Using customer service skills to clarify customer issues and requests to ensure proper resolution or escalation
- Creating, updating and retiring service center knowledge documentation
- Attend and participate in team meetings to surface and discuss process improvements and service offering changes
Human Resources Assistant
11 Months- Administrative support to HR Management
- Administration of employee policies
- Administration of candidate interviews, background checks and candidate status
- Administration of managing Workers Compensation claims
- Support in employee relations coaching, written warnings and sit down meetings
- Supports in managing of firms call in attendance line
- Leads in employee incentive programs, employee celebrations & recognition programs
Human Resources Operations & Talent Associate
9 Months- Processing of employee payroll of a semi-weekly basis for US & Canada
- Administration of employee policies
- Administration of employee medical benefit programs for US & Canada
- Maintaining records/files such as I-9, terminated employees and applicant files
- Takes part in employee incentive programs, employee celebrations & recognition programs
Talent Acquisition Specialist
1 Year 4 Months- Support Recruiting Management to create successful recruiting experiences for candidates
- Process all job requisitions, verifying accuracy & approvals are in place
- Arrange national travel & hotel for all candidates, schedule all requested interviews
- Interact with hiring managers to develop Center Staffing Strategies
- Utilize applicant tracking software to timely candidates through process and update statues
- Coordinate employee and hiring managers satisfaction surveys
- Monitors pre-employment screening process, to include reference and background checks
- Coordinate all new hire orientations, complete data entry& tracking all paperwork
- Coordinate all new hire 'Welcome' correspondence and company gifts
- Manage department expenses for monthly expense reporting
HR Specialist
5 Months- Recruiting support and job postings for all open positions
- Benefits administration for all eligible employees. Tracking of eligibility dates for employees, resolving benefit issues and coordinating all benefit enrollment events.
- Processing of employee payroll of a semi-monthly basis
- Handles all claims of unemployment
- Handles all claims of workers compensation
- Maintain all employee files, department records and invoices
- Takes part in employee incentive programs, employee celebrations and recognition programs
HR Benefits Administrator
2 Years- Administrating employee medical benefit programs
- Administrating employee voluntary benefit programs
- Administrating employee 401K retirement programs
- Ensure legal compliance by monitoring and implementing applicable human resources federal and state requirements
- Administration of employee policies
- Maintains records/files such as I-9, terminated employees and applicant files
- Prepares orientations for all new hires and participates in company orientation
- Participates in the employment recruitment process including job postings, applicant screenings & interviews
Education
High School
Skills
HRIS Database Management
Employee Record Management
HR Leadership Administrative Support
Travel
Hotel & Transportation Coordination
Benefits Administration
Employee Relations
In Person & Virtual Interviewing
Applicant Tracking Systems
Full Cycle Recruiting
Candidate Sourcing
Content Creation
Virtual and Onsite Job Fairs
Employee Onboarding
Interests
Live Music
Photography
Outdoor Adventures
Books and the Arts
Timeline
Regional Recruiter
Destination Pet, LLC
10.2023 - 10.2025Read More
Human Resources Generalist
Rock Plumbing, Heating & Air
01.2023 - 09.2023Read More
Recruiter
Natural Grocers by Vitamin Cottage
11.2021 - 01.2023Read More
HR Helpdesk Analyst
NuAxis Innovations
02.2021 - 09.2021Read More
Human Resources Assistant
Franklin D. Azar & Associates, P.C.
10.2019 - 09.2020Read More
Human Resources Operations & Talent Associate
Concentric
06.2018 - 03.2019Read More
Talent Acquisition Specialist
Clear Choice Dental Implant Centers
12.2016 - 04.2018Read More
HR Specialist
Hotel Teatro
07.2016 - 12.2016Read More
HR Benefits Administrator
American Financing Corporation
07.2014 - 07.2016Read More
Martins Ferry High School
High School
Read More
Personal Information
Title: Recruiting/Human Resources/Benefits