Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Dining Room Attendant
SpaceX
10.2021 - Current
Assisted management in inventory control tasks such as restocking supplies and tracking product usage patterns.
Actively participated in staff meetings and training sessions, continually expanding knowledge of best practices in the industry.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Boosted overall efficiency through effective communication between front-of-house staff members.
Collaborated with kitchen staff to ensure timely delivery of meals, contributing to positive guest feedback.
Front Desk Receptionist
Douglass Nissan and Subaru
11.2020 - 09.2021
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Completed data entry and filing to keep records updated for easy retrieval.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Operated multi-line telephone system to answer and direct high volume of calls.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Collected payments, processed transactions and updated relevant records.
Sorted, received, and distributed mail correspondence between departments and personnel.
Routed incoming mail and messages to relevant personnel without delay.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Front of House Employee
McAlister's Deli
05.2018 - 03.2020
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Helped guests at tables when in need of assistance.
Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Established welcoming atmosphere by greeting each guest warmly.
Managed phone lines processing takeout orders, and addressing any customer concerns with professionalism.
Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Implemented feedback from customers to improve service quality and dining experience.
Resolved customer complaints with empathy and professionalism, restoring guest satisfaction.
Education
High School Diploma -
Midway High School
Waco, TX
05.2019
Skills
Strong multitasking
Customer service focus
Interactive communication skills
Adaptive Learning
Performance Improvement
Proactive thinking
Efficient time management
Listening attentively
Teamwork and Collaboration
Problem-solving abilities
Reliability
Clear Communication
Timeline
Dining Room Attendant
SpaceX
10.2021 - Current
Front Desk Receptionist
Douglass Nissan and Subaru
11.2020 - 09.2021
Front of House Employee
McAlister's Deli
05.2018 - 03.2020
High School Diploma -
Midway High School
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