Paige Hamilton
Palm Bay,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Admin Assistant
Glenbrooke Senior Living
09.2021 - 04.2024
- Make and take inquiry calls
- Construct lease signings
- Make and file new resident paperwork
- Conduct community tours
- Assist in move in process
- Work with Yardi, outlook, excel, Microsoft
- Do unit checks to make sure all vacant units are move in ready.
- Improved communication between residents and property management, fostering positive relationships from start of tenancy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Medical Collection Agent
Medical Data Systems Inc
06.2020 - 09.2021
- Take inbound calls
- Make out going calls on automatic dialer
- Take payment over phone
- Take insurance, attorney, workman's comp information
- Have access to limited medical records
- FDCPA and HIPPA certified as of may 2021
On Call Scheduler
LLS Scheduling
12.2020 - 05.2021
- Remote part time work
- Schedule care givers as needed
- Talk to clients and their POAS as well as update the, on any schedule changes
- Work closely with CEOS and Directors of all facilities worked in multiple states
- On call at all times
- Rearrange schedules, call caregivers and nurses about schedule changes or call outs
- Fill open shifts.
Assistant Manager
Pollo Tropical
12.2012 - 01.2020
- Monitor and maintain appropriate food levels in order to serve guests
- Scheduling staff based on business needs
- Assign tasks to team members on food preparation and cook
- Balance money including safes and registers
- Receive and check-in deliveries
- Upon receipt inspect packages and boxes to ensure quality product
- Perform and assign duties such as food preparation, cooking items needed, cleaning lobby and assisting guests
- Monitor payroll files, to minimize mistakes
- Conduct truck orders and store inventories
Customer Service Rep/Receptionist
David's Bridal
10.2013 - 04.2014
- Taking phone calls and setting appointments with brides
- Assisting consultants with brides' maids and bride
- Checking inventories of dresses
- Calling to clarify and confirm appointments.
Customer Service Rep
Facetime Strategy Call center
03.2012 - 06.2012
- Answering customer questions
- Assisting customers
- Placing customers' orders
- Upselling
- Meeting quotas.
Education
Certification -
Brevard Community College
Palm Bay, FL03.2009
High School Diploma -
Palm Bay High School
Melbourne, FL01.2011
Skills
- Time Management
- Customer Service
- Data Entry
- Office Administration
- Microsoft Word, Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Filing, Clerical Support, Scheduling
- Dedicated Team Player
Certification
SERV safe Certified, 09/20/24, 18375306
References
- Breonce Bascoe, former supervisor Medical Data Systems, (917)699-8841
- Brastchia Peabdy, former coworker Pollo Tropical, (813)713-3313
- Gina Bell, former supervisor Glenbrooke, (321)956-3330
Timeline
Admin Assistant
Glenbrooke Senior Living
09.2021 - 04.2024
On Call Scheduler
LLS Scheduling
12.2020 - 05.2021
Medical Collection Agent
Medical Data Systems Inc
06.2020 - 09.2021
Customer Service Rep/Receptionist
David's Bridal
10.2013 - 04.2014
Assistant Manager
Pollo Tropical
12.2012 - 01.2020
Customer Service Rep
Facetime Strategy Call center
03.2012 - 06.2012
Certification -
Brevard Community College
High School Diploma -
Palm Bay High School
Similar Profiles
Thomas DonohoeThomas Donohoe
Shuttle Bus Driver at Glenbrooke Senior LivingShuttle Bus Driver at Glenbrooke Senior Living
Amanda BarronAmanda Barron
Campus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior LivingCampus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior Living
Harold DeanHarold Dean
ADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVINGADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVING
Travis DresleerTravis Dresleer
Interior Technician II at EmbraerInterior Technician II at Embraer
Jeanneth M. MoraJeanneth M. Mora
BUSINESS EDUCATION TEACHER 6-12TH at ODYSSEY CHARTER JR/SR HIGH SCHOOLBUSINESS EDUCATION TEACHER 6-12TH at ODYSSEY CHARTER JR/SR HIGH SCHOOL