Paige Hayward
Sioux City,IA
Summary
Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members. Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being. Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care. Adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Worker
Trademark Uniforms
Sioux City, IA
08.2024 - Current
- Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
- Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
- Managed cash register operations, accurately handling cash transactions and providing correct change to customers
- Assisted in inventory management by conducting regular stock checks, identifying low-stock items, and placing orders for replenishment
- Collaborated with team members to create visually appealing merchandise displays that attracted customer attention
- Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction
- Performed price checks and updated pricing labels as necessary to reflect current promotions or discounts
- Assisted in receiving shipments of new merchandise, verifying accuracy of deliveries against purchase orders
- Contributed to loss prevention efforts by monitoring store premises for suspicious activities and reporting any incidents promptly
- Implemented upselling techniques resulting in an increase of XX% in average transaction value
- Developed strong relationships with repeat customers through personalized assistance and recommendations
- Demonstrated excellent teamwork skills by collaborating effectively with colleagues on various projects
- Utilized point-of-sale (POS) system efficiently for quick checkout process during busy periods
- Maintained accurate records of daily sales transactions using computer-based systems such as Excel or Point-of-Sale software
- Trained new employees on company policies/procedures, cash handling, and customer service best practices
CNA - Certified Nursing Assistant
Tri State Nursing
Sioux City, IA
09.2023 - 04.2025
- Conducted routine safety checks to ensure a secure and sanitary living space for all residents.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained accurate patient records, documenting care provided and changes in condition.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA - Certified Nursing Assistant
St. Luke's Hospital
Sioux City, IA
04.2022 - 06.2023
- Helped with the EKGs when nurses needed them.
- Provided high-quality patient care through daily assistance with activities of daily living (ADLs).
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
General Worker
Seaboard Triumph Foods
Sioux City, IA
09.2021 - 02.2022
- Moved pork belly into the middle of the conveyor belt; so the water pressure cutter cut the pork belly nice and straight.
Bakery Associate
Fareway Stores, Inc.
Sioux City, IA
10.2020 - 11.2021
- Made baked goods; packaged baked goods and labeled baked goods for different fareway stores; also sanitized and cleaned the pans and silverware that was used.
Sandwich Artist
Subway
Sioux City, IA
10.2019 - 07.2020
- Made customers sandwiches, washed dirty dishes and sanitized dishes , prepared meats and veggies, put truck away in freezer and fridge where the items needed to be stored.
CNA - Certified Nursing Assistant
Casa de Paz Senior Assisted Living
Sioux City, IA
10.2018 - 06.2019
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided high-quality patient care through daily assistance with activities of daily living (ADLs).
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Education
No Degree - Certification for Human Relations
Iowa Lakes Community College
Emmetsburg, IAGeneral educational development - undefined
Hartley-Melvin-Sanborn High School
Hartley, IA05.2013
Skills
Manual handling
Order picker
Packaging
Baking
Vital Signs
Caregiving
Guest services
Senior Care
Conveyor belts
Assembly
Patient Care
Nursing
Communication skills
Customer service
Manufacturing
Cash register
Labeling
Typing
Home Care
Critical Care Experience
Certification
- CPR Certification
- CNA
Languages
English - Fluent
Timeline
Retail Worker
Trademark Uniforms
08.2024 - Current
CNA - Certified Nursing Assistant
Tri State Nursing
09.2023 - 04.2025
CNA - Certified Nursing Assistant
St. Luke's Hospital
04.2022 - 06.2023
General Worker
Seaboard Triumph Foods
09.2021 - 02.2022
Bakery Associate
Fareway Stores, Inc.
10.2020 - 11.2021
Sandwich Artist
Subway
10.2019 - 07.2020
CNA - Certified Nursing Assistant
Casa de Paz Senior Assisted Living
10.2018 - 06.2019
General educational development - undefined
Hartley-Melvin-Sanborn High School
No Degree - Certification for Human Relations
Iowa Lakes Community College