Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Hendershot

Tampa,FL

Summary

Customer-focused an highly motivated employee offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

7
7
years of professional experience

Work History

Executive Assistant

Legal Research Marketing
Tampa, FL
03.2024 - Current
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.

Onboarding Coordinator

Power Design
Saint Petersburg, FL
05.2022 - 03.2024
  • Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
  • Maintained employee records, including contracts, benefits information, performance reviews and other related documents.
  • Provided guidance and support to new employees throughout their onboarding period.
  • Facilitated communication between managers and newly hired personnel during transition periods.
  • Created orientation checklists.
  • Worked with teammates to create human resources departmental strategies and team goals.
  • Motivated and inspired employees to achieve goals and meet business objectives.
  • Analyzed employment-related data and prepared reports.
  • Ensured that necessary paperwork is completed correctly before an employee begins work.
  • Developed training programs for new employees on topics such as safety protocols, job expectations, policies, and procedures.

Ambassador of First Impressions

Power Design
Saint Petersburg, FL
05.2022 - 05.2023
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Created detailed reports on volunteer activities and donations.
  • Attended networking events to build relationships with potential donors and partners.
  • Researched, identified and contacted potential vendors for event services.
  • Managed on-site operations during events, ensuring that all participants followed the plan and timeline.
  • Served as a liaison between clients and vendors throughout the planning process.

Server

First Watch
Brandon, FL
08.2021 - 05.2022
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Nanny

Care.com Inc
Tampa, FL
08.2020 - 08.2021
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Read stories aloud to the children and engaged them in creative play activities.

Server

Pelican Sound Golf & River Club
Estero, FL
02.2018 - 05.2020
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Upheld high standards of sanitation in accordance with health department regulations.

Front Desk Agent (Internship)

Naples Grande Beach Resort
Naples, FL
05.2019 - 09.2019
  • Assisted with check-in and check-out procedures for guests.
  • Answered phones, responded to inquiries, and took messages.
  • Resolved customer complaints promptly and courteously.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Processed payments accurately and efficiently.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Education

Bachelor of Science - Hospitality

Florida Gulf Coast University
Fort Myers, FL
05-2020

Skills

  • Organizational Abilities
  • Policy Enforcement
  • Performance Tracking
  • Cross-Functional Teamwork
  • Employee Engagement
  • Employee Relations
  • Human Resources Support
  • New Hire Onboarding
  • Administrative Assistance
  • Professional Development
  • Employment Data Tracking
  • Organizational Skills
  • Calendar Management
  • Verbal and written communication

Timeline

Executive Assistant

Legal Research Marketing
03.2024 - Current

Onboarding Coordinator

Power Design
05.2022 - 03.2024

Ambassador of First Impressions

Power Design
05.2022 - 05.2023

Server

First Watch
08.2021 - 05.2022

Nanny

Care.com Inc
08.2020 - 08.2021

Front Desk Agent (Internship)

Naples Grande Beach Resort
05.2019 - 09.2019

Server

Pelican Sound Golf & River Club
02.2018 - 05.2020

Bachelor of Science - Hospitality

Florida Gulf Coast University
Paige Hendershot