Summary
Overview
Work History
Education
Skills
Timeline
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Paige Hogan

Hubert,NC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Digital Personal Shopper

Walmart Inc.
05.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked productively with customers to meet order requirements and service expectations.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Cashier

Bed Bath & Beyond
07.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
  • Inspected items to check quality and accuracy against specifications.
  • Recommended merchandise and services that would meet customer needs.
  • Processed and handled customer complaints, answering questions and providing alternative solutions.

Sales Associate

Walmart Inc.
05.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Processed credit and debit card payments to complete customer buying experience.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Administrative Assistant

Catawba College
08.2017 - 12.2017
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Education

Administrative Medical Assistant

Caring For Life
Jacksonville, NC
09.2021

High School Diploma -

Swansboro High School
Swansboro, NC
06.2017

Skills

  • Mobile Ordering Understanding
  • Guest Satisfaction
  • Security Administration
  • Microsoft Excel
  • Staff Management
  • Inventory Control Procedures
  • Safe Equipment Handling
  • Compliance Requirements
  • Online Ordering Familiarity
  • Microsoft Windows
  • Telephone Skills
  • Teamwork and Collaboration

Timeline

Digital Personal Shopper

Walmart Inc.
05.2022 - Current

Cashier

Bed Bath & Beyond
07.2021 - 01.2022

Sales Associate

Walmart Inc.
05.2018 - 03.2020

Administrative Assistant

Catawba College
08.2017 - 12.2017

Administrative Medical Assistant

Caring For Life

High School Diploma -

Swansboro High School

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Paige Hogan