Paige Hogan
Hubert,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart Inc.
05.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Cashier
Bed Bath & Beyond
07.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Inspected items to check quality and accuracy against specifications.
- Recommended merchandise and services that would meet customer needs.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
Sales Associate
Walmart Inc.
05.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed credit and debit card payments to complete customer buying experience.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Worked with loss prevention in monitoring shopper behavior.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Administrative Assistant
Catawba College
08.2017 - 12.2017
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
Administrative Medical Assistant
Caring For Life
Jacksonville, NC09.2021
High School Diploma -
Swansboro High School
Swansboro, NC06.2017
Skills
- Mobile Ordering Understanding
- Guest Satisfaction
- Security Administration
- Microsoft Excel
- Staff Management
- Inventory Control Procedures
- Safe Equipment Handling
- Compliance Requirements
- Online Ordering Familiarity
- Microsoft Windows
- Telephone Skills
- Teamwork and Collaboration
Timeline
Digital Personal Shopper
Walmart Inc.
05.2022 - Current
Cashier
Bed Bath & Beyond
07.2021 - 01.2022
Sales Associate
Walmart Inc.
05.2018 - 03.2020
Administrative Assistant
Catawba College
08.2017 - 12.2017
Administrative Medical Assistant
Caring For Life
High School Diploma -
Swansboro High School