Paige Huddleston
Baldwyn,MS
Summary
Adept at managing high-stress situations and maintaining professionalism, as demonstrated at Sam's Club, I excel in verbal communication and time management. My experience includes enhancing team performance at Panda Express Restaurant and ensuring data accuracy, showcasing my ability to balance hard and soft skills for impactful results.
Overview
8
8
years of professional experience
Work History
Attendance Clerk
Bulldog Suites
09.2020 - Current
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
Team Leader
Panda Express Restaurant
07.2020 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Customer Service Representative
Sam's Club
01.2018 - 07.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales Associate
Walmart
05.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Kinesiology
Mississippi State University
Starkville, MS12-2025
Associate of Arts - General Studies
Itawamba Community College
Fulton, MS05-2020
Skills
- Respectfulness
- Verbal and written communication
- Attendance records oversight
Reliability
Data accuracy
Information confidentiality
Professionalism
Time management abilities
Timeline
Attendance Clerk
Bulldog Suites
09.2020 - Current
Team Leader
Panda Express Restaurant
07.2020 - 07.2024
Customer Service Representative
Sam's Club
01.2018 - 07.2020
Sales Associate
Walmart
05.2017 - 01.2018
Bachelor of Science - Kinesiology
Mississippi State University
Associate of Arts - General Studies
Itawamba Community College
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