Paige Hyden
Green Bay,WI
Summary
Participatory Quality Assurance Lab Technician commended for outstanding technical, analytical and problem-solving skills. Offering over 6 years of hands-on experience in ensuring the quality of products within a laboratory setting. Working knowledge of lab software, including Quality Windows, IQMS, E21, Minitab, Excel, and Microsoft.
Overview
6
6
years of professional experience
Work History
Quality Assurance Technician
Renew Plastics, LLC
12.2023 - Current
- Assign corrective actions if specifications are not met for internal product and external supplies
- Lead monthly internal and external audits of company and suppliers
- Use Minitab to run data analytics for new and existing products
- Create new Standards of Practice and train employees in new procedures
- Complete internal investigations for customer complaints and correlating production data
- Review production records daily to ensure all customer specifications are met
- Perform melt flow index testing daily on material being used by production team and communicate results
- Measure and record data on new products produced
- Help uncover and fix production problems in order to reduce overall defect rates.
- Analyze test data to determine performance and reliability of materials
- Educate employees on specific QA standards and confirmed maintenance of standards.
QA Lab Technician
Winona Foods
12.2022 - 12.2023
- Performed in process and finished process tests for a variety of cheese, tomato and cream cheese sauces
- Ordered lab supplies to maintain lab inventory and created SOP for supply ordering
- Conducted lot sampling, quality line checks and product quality analysis for finished product
- Conducted environmental sampling of equipment and air quality
- Verified Certificate of Analysis from suppliers and uploaded the certificate to the E21 computer system
- Cleaned and calibrated lab equipment on a set schedule
- Documented and handle corrective actions in the production facility
- Conducted pre-operation inspection on all equipment
- Performed scheduled audits for different areas of the facility
Quality Control Field Technician
Northeast Asphalt
04.2022 - 10.2022
- Preformed sampling of construction materials from various locations within the region
- Preformed upwards of 20 tests daily on construction materials, including aggregates and hot mix asphalt
- Ensured material was in accordance with internal and state specifications
- Accurately communicated and reported test results, including documentation of specific test(s) preformed and required paperwork, to all necessary internal and external staff as directed
- Documented and maintained all test data, ensuring all information was accurate and entered on the appropriate data sheets and in the computer system
- Prepared, maintained and analyzed test results and assisted in the production process by making troubleshooting adjustments
- Utilized safety practices with no complaints or accidents.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Calibrated new and existing equipment for optimal performance.
Quality Control Team Lead
Tufco
11.2018 - 04.2022
- Assisted with supervising 5-7 QC technicians and interns across the biology, analytical and odor labs
- Oversaw the training of new and current technicians and interns on all beginning and upper-level tasks
- Worked closely with operations to ensure the completion of daily environmental sampling and the schedule sanitations of the assets
- Maintained, calibrated, ran verification on and organized timely repairs of various lab equipment
- Completed internal investigations of out-of-specification results on environmental processing and finished product
- Produced quarterly reports for the 'Microbiological Daily Management' program for customers and assists in conducting internal monthly risk assessments
- Created new SOPs to help improve quality and safety in the lab and maintained current SOPs for departmental use
- Adhered to all safety and clean area procedures to comply with agency and regulatory mandates
- Accurately received, processed, tested and reported results of all environmental, finished product and raw material samples while adhering to proper protocols for out-of-specification samples
- Advised and led process improvement of the lab with deliberation, leadership and strategic planning.
- Supported quality control assessments on manufacturing floor.
- Conducted data review and followed standard practices to find solutions.
Education
Associate of Science - Laboratory Science Technologies
Northeast Wisconsin Technical College
Green Bay, WI05.2021
Skills
- Quick and Enthusiastic Learner
- Problem-Solver
- Team Player
- Documentation skills
- Interactive Communicator
- Aseptic Testing Procedures
- Equipment Handling: APS Plate Pourer
- Equipment Handling: HPLC
- Equipment Handling: TOC Analyzer
- Equipment Handling: CEM
- Equipment Handling: Chloride Analyzer
Timeline
Quality Assurance Technician
Renew Plastics, LLC
12.2023 - Current
QA Lab Technician
Winona Foods
12.2022 - 12.2023
Quality Control Field Technician
Northeast Asphalt
04.2022 - 10.2022
Quality Control Team Lead
Tufco
11.2018 - 04.2022
Associate of Science - Laboratory Science Technologies
Northeast Wisconsin Technical College
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