PAIGE JOHNSTON
Tempe,AZ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Service Advisor Assistant
We Are Airstream
04.2025 - Current
- Scheduling of service appointments, including customer pick-ups and drop-offs, balancing client needs with shop capacity
- Coordinated communication between customers, advisors and technicians to ensure accurate service updates.
- Maintained organized records of service requests and follow-up communications for improved tracking.
- Conducted proactive follow-up calls after service completion to confirm customer satisfaction and address any concerns.
Backstage Hospitality/ Bartender
Arizona Catering
08.2017 - Current
- Backstage Hospitality for concerts & music festivals
- Attention to detail on riders and menu - ensuring timelines with specific detail are met
- Communicate clearly with coworkers & management about event details - including handling special requests from guests & clients
- Maintain professional standards of customer service during high volume operations
- Follow procedures for food preparation, assembly, & presentation while adhering to health & safety guidelines
- Travel across the country in a 26’ refrigerated truck to ensure timely set ups for tour catering
- Using problem solving skills to find solutions on the fly
Executive Assistant / Facilities Manager
New American Funding
09.2022 - 10.2023
- Set up new accounts & transfer old ones
- Payroll - approving timecards, sick time, vacation time & bereavement leave
- Office supply orders & inventory
- Expenses - for all 5 executives
- Catering orders for the office
- Coffee and lunch runs for executives
- New hires - schedule out curriculum for training, help with onboarding & equipment set up
- Point of contact for all office related issues, questions and needs
- Point of contact for property management, janitorial, plumbing & all vendor related needs
- IT and tech support & inventory
- Security System management
- Meeting & schedule organization with executives, including finding volunteer opportunities
- Corporate communications
- Postage & shipping - FedEx, Amazon, USPS
- Monthly presentation builds
- Updating all files with team members - new & terminated
Executive Assistant / Facilities Manager
Peoples Mortgage
10.2020 - 09.2022
- Relocate ~80 people to a new office building
- Point of contact for office redesign
- Set up all vendor accounts - coffee & ice machine service, vending machine, janitorial, coffee service
- Meeting & schedule organization with executives, including finding volunteer opportunities
- Onboard new hires - organize documents & training materials, set up desks, order equipment as needed, set up key card access
- Inventory - office supplies & tech equipment
Floral Manager
Safeway
09.2020 - 10.2020
- Created tabletop and various other custom arrangements or pieces
- Supply order inventory - flowers, plants, balloons, misc
- Decorate for holidays, follow detailed schematics
- Performed daily quality checks on products to ensure they met quality standards before being put out on display
- Delegated assignments and set schedules for effective coverage of floral department needs
- Identified areas needing improvement in order to increase profitability
Sanitation Dept / Cashier
Safeway
03.2020 - 09.2020
- Helped with purchases and signed customers up for rewards
- Checked personal identifications during alcohol and tobacco sales
- Operate cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Filled in for short staffed departments - Bakery, Liquor, Deli, Floral
Breakfast & banquet server/ Opening team
Hilton Garden Inn Phoenix - Tempe University Research Park
08.2017 - 03.2020
- Attention to detail on buffet & ballroom setup for events
- Assist management with inventory & stock ordering - paper products, food, misc
- Cross-train with team members to ensure seamless service
- Uphold exceptional food, beverage and service standards to surpass customer expectations
- Maintain cleanliness of the work area throughout shifts including tables, chairs and floors
Education
Associates of Arts Degree (AA) -
Mesa Community College
Mesa, AZ05.2014
Graduated -
Corona Del Sol
Tempe, AZ05.2010
Skills
- Strong multitasking
- Organization Skills
- Time Management
- Customer service
- Highly reliable
- Team player attitude
Timeline
Service Advisor Assistant
We Are Airstream
04.2025 - Current
Executive Assistant / Facilities Manager
New American Funding
09.2022 - 10.2023
Executive Assistant / Facilities Manager
Peoples Mortgage
10.2020 - 09.2022
Floral Manager
Safeway
09.2020 - 10.2020
Sanitation Dept / Cashier
Safeway
03.2020 - 09.2020
Backstage Hospitality/ Bartender
Arizona Catering
08.2017 - Current
Breakfast & banquet server/ Opening team
Hilton Garden Inn Phoenix - Tempe University Research Park
08.2017 - 03.2020
Associates of Arts Degree (AA) -
Mesa Community College
Graduated -
Corona Del Sol
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