Paige Jones
Rogers,AR
Summary
Detail-oriented administrative professional with over 10 years of experience providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow.
Overview
13
13
years of professional experience
Work History
Compliance Operations and Business Manager
Baptist Health Medical Center
10.2024 - Current
- Coordinated daily operations and staff activities in a fast-paced environment.
- Assisted with budget tracking and financial reporting to inform decision-making.
- Streamlined workflows through collaboration with team members, enhancing overall efficiency.
- Organized meetings and maintained schedules to promote effective communication across teams.
- Prepared presentations for management, delivering project updates and insights.
- Delegated tasks to staff, effectively setting priorities and goals.
- Assisted with hiring process and training of new employees.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
XID Administrator
Baptist Health Medical Center-Little Rock
08.2014 - 09.2024
- Managed external user access by making critical decisions and ensuring integration with Baptist Health systems.
- Cultivated relationships with Baptist Health departments and external entities regarding user access issues.
- Conducted routine audits of external users to verify necessity of ongoing access.
- Performed annual scribe audits to ensure compliance with documentation policies.
- Ensured necessary documentation, including Business Associate Agreements, was completed prior to granting access.
- Maintained integrity of XID Manager System through diligent data accuracy checks.
- Managed accounts for all external users, including DO/MD students, nursing students, and temporary staff.
- Oversaw credentialing for three outpatient surgery centers affiliated with Baptist Health.
Credentialing Specialist
Baptist Health Medical Center-Little Rock
08.2014 - 09.2017
- Verified credentials of healthcare professionals for compliance with facility standards.
- Coordinated the credentialing process with medical staff and department heads.
- Managed documentation and files for initial and re-credentialing applications.
- Reviewed applications for accuracy and completeness before submission.
- Maintained databases to track credentialing status of all practitioners.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Conducted background checks on potential providers utilizing various resources including state licensing boards, OIG and GSA Exclusion List, NPDB.
- Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
- Maintained up-to-date records of credentialing statuses in database systems.
- Participated in credentialing committees, presenting cases and making recommendations.
Admissions Representative II
Baptist Health / Arkansas Cardiology Clinic
06.2012 - 08.2014
- Greeted visitors and clients warmly, creating welcoming atmosphere at front desk.
- Managed multi-line phone system to efficiently direct incoming calls.
- Executed day-to-day administrative duties with accuracy and efficiency.
- Processed patient pre-registration, entering demographic and insurance details into Epic.
- Coordinated pre-certifications for all ordered procedures with payers.
- Facilitated add-on patients, enhancing clinic and physician workflow efficiency.
Education
Some College (No Degree) - Elementary Education
University of Arkansas Little Rock
Little Rock, ARHigh School Diploma - undefined
Oak Grove High School
North Little Rock, AR05.1993
Skills
- Employee management
- Documentation and reporting
- Risk assessment and management
- Staff training
- Human resources management
- Teamwork and collaboration
- Excel
- Customer service
Timeline
Compliance Operations and Business Manager
Baptist Health Medical Center
10.2024 - Current
XID Administrator
Baptist Health Medical Center-Little Rock
08.2014 - 09.2024
Credentialing Specialist
Baptist Health Medical Center-Little Rock
08.2014 - 09.2017
Admissions Representative II
Baptist Health / Arkansas Cardiology Clinic
06.2012 - 08.2014
High School Diploma - undefined
Oak Grove High School
Some College (No Degree) - Elementary Education
University of Arkansas Little Rock
Interest
Small Business Management-
Experience with running a boutique, developing strong skills in organization, scheduling, customer service and inventory control.
Committees & Affiliations
Assist in organization of the Compliance Committee
Assist in Compliance and Audit Committee
CBL Committee
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