Paige Krause
Kissimmee,FL
Summary
Innovative Lead Teacher known for high productivity and efficient task completion. Skilled in curriculum development, classroom management, and educational technology integration. Excel in communication, leadership, and adaptability, ensuring positive learning environments and effective team collaboration.
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
12
12
years of professional experience
Work History
Lead Teacher
Cadence Academy
Aurora , IL
10.2024 - Current
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Met with parents to discuss students' progress and review areas requiring improvement.
- Taught children foundational skills in colors, shapes and letters.
- Conducted observations and assessments of children's progress and reported findings to parents and guardians.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Facilitated group activities that encouraged cooperation and positive interactions among children.
- Observed health practices such as proper handwashing procedures.
- Developed and enforced positive strategies to encourage good behavior.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Participated in staff meetings and professional development workshops.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Developed lesson plans and activities to engage children in learning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
Private Nanny
Self Employed Services
Naperville, IL
03.2013 - Current
- Led hands-on activities consistent with child's interests and skills.
- Met with parents to reflect on and plan for children's activities and development.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Sparked creativity and imagination by teaching children new ideas each day.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Provided direct-care services for children of varying ages.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Lead Teacher
Spring Education Group
Lisle, US
09.2021 - 10.2024
- My responsibilities included coordinating the day-to-day schedule of the toddler students in my class, (diaper changes, meal times, daily activities and projects.)
- Created age appropriate lesson plans, writing parent reports, and organizing the monthly project folders
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Communicated with families daily whether through school technology or in person, maintain a tidy and clean classroom, track my students progress and give updates to their parents, and adhered to health/safety and sanitation procedures
Grocery Associate
Amazon Fresh grocery stores
Naperville, US
11.2020 - 09.2021
- Stocking shelves
- Unloading pallets of product
- Using company device to scan items and log where the item is going and how many of said item went on the floor or into storage
- Work in the fridge storing items
PetsHotel Manager
PetSmart
Joliet, US
10.2019 - 11.2020
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Implemented quality control measures to uphold company standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Directed recruitment, hiring, and training of new staff members.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Ensured compliance with industry regulations and company policies.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Led a team of 20 employees, ensuring high productivity and excellent customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Conducted performance reviews for team members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored staff performance and addressed issues.
Customer Engagement Leader
PetSmart
Joliet, US
08.2018 - 10.2019
- Surpassed sales goals through implementation of successful marketing strategies.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Built loyal base by interacting effectively with multi-cultural customer group and by providing quality service and value.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Took special orders in person and over telephone, generating additional revenue every month.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Maintained positive relationships with customers by providing exceptional service.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Conducted regular meetings with team members to discuss progress towards objectives.
- Resolved conflicts among staff, maintaining a harmonious workplace.
- Implemented successful business strategies to increase revenue and target new markets.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Supported retail associates to drive quality performance and experiences for guests.
- Implemented new policies and procedures to improve efficiency.
- Conducted performance evaluations for staff, identifying areas for improvement.
- Mitigated business risks by working closely with staff members and assessing performance.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
- Met or exceeded fiscal sales goals, maximizing operating budgets.
- Reviewed sales figures regularly to determine staffing needs during peak times.
Pet Care Associate
PetSmart
Aurora, US
09.2014 - 08.2018
- Cashier
- Stock associate
- Customer Service Associate
- Care for all animals including feeding, care for living space, health, receive and prepare for incoming animals
- Tend to ill animals, Help customers prepare for their new family friend, answer any or all pet related questions, recommend proper items for various animals, select and 'bag' fish for customers
- As cashier check out customers on POS, answer customer questions handle customer returns, Product knowledge, be aware of item placement on shelves, handle customer complaints, answer customer calls
- Stock associate braking down pallets, organizing shelves, keeping floor organized, and clean for the customer experience
- Delivered excellent service to pet owners to drive repeat business.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Ensured that all paperwork was completed accurately prior to releasing animals back into their owner's care.
Brick Specialist
Lego
Lake Buena Vista, US
08.2015 - 11.2017
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Initiated friendly conversation with customers to determine level of assistance required.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Computed purchases and received and processed cash or credit payment.
- Answered questions about current promotions and resolved issues according to store policies.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Addressed customer questions and concerns regarding products and services.
- Kept informed about new products arriving at the store on a regular basis.
- Demonstrated knowledge of store products and services.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Arranged merchandise in an attractive manner to promote sales.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Assisted customers by locating items and loading heavy purchases in vehicles.
Skills
- Teaching
- Customer Care
- Pet Care
- Kennel Experience
- Dog Handling
- Pallet jack
- Early childhood education
- Communication Skills
- Classroom experience
- Interviewing
- Forklift
- Curriculum development
- Medication Administration
- Laundry
- Front Desk
- Babysitting (10 years)
- Pet bathing
- Experience working with students
- Customer Service
- Guest Services
- Childhood development
- Pet Sitting
- Commercial Cleaning
- Event Planning
- Animal Care
- Animal Restraint
- Event Marketing
- Experience with children
- Team Lead
- Childcare
- Parent communication
- Early childhood development
- Classroom organization
- Conflict resolution
- Curriculum design
Personal Information
Authorized To Work: US
Timeline
Lead Teacher
Cadence Academy
10.2024 - Current
Lead Teacher
Spring Education Group
09.2021 - 10.2024
Grocery Associate
Amazon Fresh grocery stores
11.2020 - 09.2021
PetsHotel Manager
PetSmart
10.2019 - 11.2020
Customer Engagement Leader
PetSmart
08.2018 - 10.2019
Brick Specialist
Lego
08.2015 - 11.2017
Pet Care Associate
PetSmart
09.2014 - 08.2018
Private Nanny
Self Employed Services
03.2013 - Current