Paige Laing
Simi Valley,CA
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager/ Receptionist
Barks N Bubbles pet grooming
09.2022 - 07.2024
- Greeted customers warmly and genuinely, answered incoming calls, took messages and emails, helped with all questions and complaints, prepared financial reports, made copies and scanned documents, maintained office records, made appointments, hired new groomers, maintained cleanliness and sanitation of shop, and assisted bathers and groomers when needed.
Front Desk Receptionist
Paw Hills Luxury Pet Hotel and Spa
02.2022 - 09.2022
- Greeted customers warmly and genuinely, answered incoming calls, took messages, emails and texts, helped with all questions and complaints, made copies and scanned documents, maintained office records, kept front lobby clean, and assisted kennel attendants when needed.
Manager/ receptionist
Swanky Salon
02.2019 - 09.2021
- Managed front office, greeted customers warmly, answered incoming calls, took messages and directed visitors, helped with all questions and complaints, prepared financial reports, made copies and scanned documents, and maintained office records.
Tasting Room Associate
Gainey Vineyard
06.2016 - 09.2018
- Maintained an atmosphere of enthusiastic customer service, kept cases and shelves clean and well stocked, inventoried and restocked items, delivered quality service, developed product knowledge, addressed guest concerns, supervised and trained team members, unloaded trailers, received merchandise, verified orders, and hit sales goals.
Store Manager
SoCap California
11.2015 - 06.2016
- Assigned employees to specific duties, reordered inventory, planned budgets, reported to district manager, answered customer questions, managed store replenishment, and established vendor relationships.
Salon Manager
Sterling Salon
08.2014 - 06.2016
- Optimized service procedures, oversaw daily office operations, prepared payroll, managed inventory, trained new employees, answered phone calls and email inquiries, filed paperwork, and educated clients about products.
Education
Cosmology
Paroba
Everett, WA09.2011
Skills
- Salon Software
- Office Administration
- Front Desk
- Store Management Experience
- Pricing
- Management
- POS
- Time management
- Leadership
- Customer service
- Store management
- Upselling
- QuickBooks
- Cosmetology
- Pet care
- Team management
- Dog handling
- Conflict management
- Supervising experience
- Sales
- Payroll
- Retail sales
- Front desk
- Cash register
- Financial report writing
- Communication skills
- Animal care
- Veterinary terminology
Education - Highestlevel
Some college
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Certification
K9 CPR
Timeline
Store Manager/ Receptionist
Barks N Bubbles pet grooming
09.2022 - 07.2024
Front Desk Receptionist
Paw Hills Luxury Pet Hotel and Spa
02.2022 - 09.2022
Manager/ receptionist
Swanky Salon
02.2019 - 09.2021
Tasting Room Associate
Gainey Vineyard
06.2016 - 09.2018
Store Manager
SoCap California
11.2015 - 06.2016
Salon Manager
Sterling Salon
08.2014 - 06.2016
Cosmology
Paroba
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