Paige Landry
Rocky Hill,CT
Summary
Hard worker bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of various types of people and being able to meet their needs. Highly versatile and adaptable to fast-paced and changing environments with high standards.
Overview
8
8
years of professional experience
Work History
Business Support Manager
The Connecticut Team
06.2023 - Current
- Maintained payroll for employees and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Recruited top talent to maximize profitability.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Customer Development/ Sales Associate
Power Home Remodeling
08.2019 - 08.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on products using persuasive selling tactics.
Waitress
Wood-N-Tap Bar & Grill
11.2016 - 03.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Supervisor
Wood-N-Tap Bar & Grill
05.2018 - 07.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Some College (No Degree) in Psychology -
Southern Connecticut State University
New Haven, CTHigh School Diploma -
Middletown High School
Middletown, CT06.2011
Skills
- Goal-oriented
- Adaptable
- Organized
- Efficient
- Leadership Development
- Recruitment
- New Employee Orientation
Timeline
Business Support Manager
The Connecticut Team
06.2023 - Current
Customer Development/ Sales Associate
Power Home Remodeling
08.2019 - 08.2022
Supervisor
Wood-N-Tap Bar & Grill
05.2018 - 07.2019
Waitress
Wood-N-Tap Bar & Grill
11.2016 - 03.2020
Some College (No Degree) in Psychology -
Southern Connecticut State University
High School Diploma -
Middletown High School
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