Paige Landry
Rocky Hill,CT
Summary
Dedicated and motivated professional consistently bringing enthusiasm, fresh ideas, and a positive attitude to every workplace. Proven track record in customer service, sales and marketing, management, and human resources, showcasing versatility to adapt to any challenge. Years of experience honed ability to excel in diverse roles and environments.
Overview
8
8
years of professional experience
Work History
Business Support Manager & Human Resources
The Connecticut Team
06.2023 - Current
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Motivated employees through constructive feedback and optimizing learning opportunities.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Held meetings to communicate new policies and procedures to appropriate personnel.
Customer Development/ Sales Associate
Power Home Remodeling
08.2019 - 08.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on products using persuasive selling tactics.
Waitress
Wood-N-Tap Bar & Grill
11.2016 - 03.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Supervisor
Wood-N-Tap Bar & Grill
05.2018 - 07.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Some College (No Degree) in Psychology -
Southern Connecticut State University
High School Diploma -
Middletown High School
06.2011
Skills
- Goal-oriented
- Adaptable
- Organized
- Efficient
- Leadership Development
- Recruitment
- New Employee Orientation
- Multitasking
- Proficient use of Microsoft Word, Excel & Salesforce
Timeline
Business Support Manager & Human Resources
The Connecticut Team
06.2023 - Current
Customer Development/ Sales Associate
Power Home Remodeling
08.2019 - 08.2022
Supervisor
Wood-N-Tap Bar & Grill
05.2018 - 07.2019
Waitress
Wood-N-Tap Bar & Grill
11.2016 - 03.2020
High School Diploma -
Middletown High School
Some College (No Degree) in Psychology -
Southern Connecticut State University
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