Summary
Overview
Work History
Education
Skills
Timeline
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Paige Larue

Lakeland,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
Lakeland, FL
01.2024 - Current
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Resolved customer complaints in a timely manner.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Assistant Manager

Arby's
Haines City, FL
12.2021 - 01.2024
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Established processes for monitoring customer satisfaction levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Shift Leader

Dunkin' Brands
Haines City, FL
09.2018 - 01.2022
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Education

High School Diploma -

Ridge Community High School
Davenport, FL
05-2019

Bachelor of Science - Neuroscience

Arizona State University
Tempe, AZ

Skills

  • Schedule Management
  • Inventory Control
  • Customer-Oriented
  • Labor and food cost control
  • Cash handling ability
  • Staff Motivation
  • Inventory Management
  • Safety awareness
  • Staff Scheduling
  • Staff Development
  • Employee Training
  • Staff Management
  • Workplace Safety
  • Training and mentoring
  • Customer Service Management

Timeline

Shift Supervisor

Starbucks
01.2024 - Current

Assistant Manager

Arby's
12.2021 - 01.2024

Shift Leader

Dunkin' Brands
09.2018 - 01.2022

High School Diploma -

Ridge Community High School

Bachelor of Science - Neuroscience

Arizona State University

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Paige Larue