Meticulous Medical Office Assistant, delivering patient support and care to maintain excellent patient experience and service quality. Demonstrating team-focused support beyond assigned role responsibilities whenever needed.
Work History
Data Analyst (DES) (Work From Home)
1 Year 6 Months
A1Fed | 04.2022 - 10.2023
Organized data using Microsoft Excel to streamline information retrieval.
Utilized Microsoft Office and Teams for effective communication and collaboration.
Accurately enters information into database In accordance with the Standard Operating Procedures.
Administrative Sales Assistant (Work From Home)
2 Years 3 Months
Kramer Electronics | 01.2020 - 04.2022
Coordinated prospecting sales campaigns to generate leads and support sales objectives.
Managed outbound sales and campaign calls to support revenue generation efforts.
Entered data into Sales Force to maintain accurate company directory and sales history.
Recorded and distributed sales meeting notes to ensure team alignment and follow-up.
Office Assistant
9 Months
Physicians Weightloss Centers | 04.2019 - 01.2020
Managed high volume of internal and external communications to facilitate smooth information flow.
Coordinated patient check-in and check-out processes to enhance patient experience and office efficiency.
Administered physical and digital filing systems to ensure easy access and organization of documents.
Managed office supply inventory to support daily operational needs.
Monitored calendars and appointments.
Maintained accurate Excel spreadsheets for data analysis and reporting.
Dispatcher
1 Year 6 Months
C&L Logistics | 01.2013 - 07.2014
Coordinated driver assignments and daily dispatch schedules to maintain efficient freight movement.
Monitored shipment status and resolved transit delays through clear communication with drivers and customers.
Scheduled pickup and delivery appointments while balancing route efficiency and customer requirements.
Collaborated with drivers to confirm route accuracy and optimize time management.
Monitored personnel status and tracked deliveries and delays to ensure operational awareness.
Unit Secretary/CNA
1 Year 11 Months
Duke Raleigh Hospital | 02.2011 - 01.2013
Monitored at-risk patients using surveillance cameras to ensure safety.
Tracked admitting and discharging patients.
Entered medical requests accurately to maintain patient care records.
Answered and directed patient calls on multi-line phone to ensure effective communication.
Facilitated visitor intake and provided support for incoming guests to enhance unit operations.
Tagged and organized physical files in a filing system to enhance accessibility.
Education
Massage Therapy
Medical Arts School | Raleigh, NC
High School Diploma
Tesoro High School | Las Flores, CA | 2006
Skills
Data analysis
Data visualization and presentations
Data entry accuracy
Microsoft Office proficiency
Issue resolution
Multi-tasking
Communication skills
Additional Information
Kramer Electronics from June 2018- April 2019. From 03/2014- 06/2018 childcare provider at JoJos Daycare.
<p > <b>Data Analyst- HR Intelligence & People Analytics</b> </p><p > Gargash Group </p><ul > <li > Responsible for identifying, designing and performing complex analyses and make recommendations on complex HR issues in partnership with the Head- HR Intelligence & People Analytics. </li> <li > Providing training to internal/external stakeholders on data interpretation, data evaluation, statistical and analytical techniques. </li> <li > Design and develop useful metrics, dashboards, analyses and data reporting to support variety of HR and business initiatives. </li> <li > Develop, prepare and analyze metrics to measure effectiveness of business outcomes. </li> <li > Produce clear, concise reports and/or presentations. </li> <li > Develop and prepare charts, tables, and other related documents and graphics. </li> <li > Manage multiple simultaneous work streams. </li> </ul> at Gargash Group<p > <b>Data Analyst- HR Intelligence & People Analytics</b> </p><p > Gargash Group </p><ul > <li > Responsible for identifying, designing and performing complex analyses and make recommendations on complex HR issues in partnership with the Head- HR Intelligence & People Analytics. </li> <li > Providing training to internal/external stakeholders on data interpretation, data evaluation, statistical and analytical techniques. </li> <li > Design and develop useful metrics, dashboards, analyses and data reporting to support variety of HR and business initiatives. </li> <li > Develop, prepare and analyze metrics to measure effectiveness of business outcomes. </li> <li > Produce clear, concise reports and/or presentations. </li> <li > Develop and prepare charts, tables, and other related documents and graphics. </li> <li > Manage multiple simultaneous work streams. </li> </ul> at Gargash Group