Paige Luc
Henderson,NV
Summary
Dynamic Optical Sales Associate with proven success at Clear Vision Eye Centers, excelling in personalized frame selection and prescription interpretation. Recognized for enhancing customer satisfaction and achieving sales goals through effective teamwork and time management. Committed to continuous learning and delivering exceptional service in fast-paced environments.
As optical sales professional, prepared and focused on delivering excellent customer service and product knowledge. Known for collaborative approach and ability to achieve results in team setting. Reliable and adaptable, with expertise in eye wear selection and customer relationship management.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
11
11
years of professional experience
Work History
Optical Sales Associate
Dynamic Eye Care
06.2020 - 01.2021
- Participated in training sessions to develop product knowledge and sales techniques.
- Enhanced customer satisfaction by providing personalized optical recommendations and fittings.
- Increased store revenue through effective sales techniques and product knowledge.
- Maintained accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and data security.
- Supported optometrist with pre-testing procedures, ensuring accurate results for prescription adjustments.
- Processed insurance claims accurately and promptly, minimizing wait times for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Optical Sales Associate
Pearle Vision
12.2018 - 06.2020
- Assisted customers in selecting eyewear that meets their vision and style needs.
- Educated clients on proper care and maintenance of optical products.
- Supported inventory management by organizing stock and restocking displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a welcoming store environment.
- Learned about various lens types and frame styles to enhance customer service skills.
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Handled customer inquiries, providing information on products and services offered.
Optical Sales Associate
Clear Vision Eye Centers
03.2016 - 11.2018
- Delivered exceptional service by conducting thorough frame adjustments tailored to individual comfort levels.
- Provided informative consultations regarding contact lens options suitable for each customer''s lifestyle.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Continuously expanded industry knowledge to stay informed on the latest trends and products in the optical field.
- Conducted thorough follow-ups with clients after purchases to ensure satisfaction and address any concerns or questions they might have had about their new eyewear products.
- Developed rapport with clients, resulting in repeat business and positive word-of-mouth referrals.
Optical Sales Associate
Centennial Family Eyecare
02.2015 - 03.2016
- Streamlined daily operations by effectively coordinating tasks among team members during busy periods.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Educated clients on proper care and maintenance of optical products.
Optical Receptionist
Eye Options
06.2010 - 09.2015
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted in verifying insurance coverage and processing patient payments efficiently.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Trained new staff on office procedures and customer service protocols for optimal performance.
- Fostered a welcoming environment, addressing patient inquiries to enhance overall satisfaction levels.
- Actively participated in professional development opportunities relevant to the optical field in order to stay informed about industry trends.
- Exhibited high-level knowledge of retail manufacturing and distribution practices and channels.
Education
GED -
Eldorado HS
Las Vegas, NV03.2008
GED -
St. Louise Adult ED
Las Vegas, NV03.2010
Skills
- Optical sales
- Goal oriented
- Adjusting eyewear
- Teamwork orientation
- Frame selection
- Prescription interpretation
- Insurance processing
- Merchandising displays
- Eye measurements
- Teamwork
- Honest and dependable
- Time management
Timeline
Optical Sales Associate
Dynamic Eye Care
06.2020 - 01.2021
Optical Sales Associate
Pearle Vision
12.2018 - 06.2020
Optical Sales Associate
Clear Vision Eye Centers
03.2016 - 11.2018
Optical Sales Associate
Centennial Family Eyecare
02.2015 - 03.2016
Optical Receptionist
Eye Options
06.2010 - 09.2015
GED -
Eldorado HS
GED -
St. Louise Adult ED
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