My background was colege and working. I spent the last several yrs taking care of my dying grandmother and then my mom who passed last yr. I’m now trying to get back to work. I have no children nor am I married.
Overview
18
18
years of professional experience
Work History
Dept Manager Ics, Accounting, Sales, Checker, Etc
Walmart. Several stores
Cape Girardeau, Missouri
05.1992 - 06.2010
Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Resolved customer complaints and issues promptly and professionally.
Coached and trained new staff members, providing guidance on department policies and procedures.
Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Identified training needs among staff members and organized relevant workshops accordingly.
Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Developed promotional campaigns to increase brand recognition in target markets.
Monitored daily sales figures to track trends in customer buying behavior.
Provided technical support as needed when troubleshooting issues related to equipment or software.
Ensured compliance with all safety regulations in the workplace.
Ensured compliance with company policies and relevant regulations.
Performed opening and closing duties as part of management team and handled cash management.
Handled shift overstock, restocking and inventory control.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Enforced safety rules and other policies to protect employees and minimize company liability.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Followed safety protocols and company processes and procedures.
Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
Worked closely with sales associates to complete tasks.
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Utilized excellent math skills to maintain accurate inventory levels.
Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Executed targeted merchandising and promotional plans to meet department sales goals.
Balanced workloads to meet targets without overtaxing employees.
Coordinated cross-departmental initiatives to improve overall business performance.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Utilized technology and software for inventory management and sales reporting.
Set and managed departmental budgets, controlling expenses to meet financial goals.
Monitored inventory levels, ensuring optimal stock and minimizing waste.
Implemented customer service standards, ensuring high levels of customer satisfaction.
Oversaw merchandising and display efforts, enhancing product visibility and appeal.
Assigned work and monitored performance of project personnel.
Education
Criminal Justice
Arkansas Northeastern
Blytheville, AR
Skills
,
Dept manager, sales, accounting, inventory control , checking, supervised store set ups and remodels, customer service manager seasonal set ups, loss prevention
Order Filling, Unloading, Hauler, Trainer, Receiver and Quality Control at WALMART DISTRIBUTION CENTER/ Walmart StoresOrder Filling, Unloading, Hauler, Trainer, Receiver and Quality Control at WALMART DISTRIBUTION CENTER/ Walmart Stores