Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Paige McGehee

Paige McGehee

Charlevoix,MI

Summary

With a proven track record in my career, I excel in operations management and customer relations, enhancing business processes for increased efficiency and client satisfaction. My expertise in project management and team leadership has driven financial growth and fostered a performance-driven culture, positioning me as an effective leader in dynamic environments.

Overview

24
24
years of professional experience

Work History

Owner/Operations/Management

N-Tx Mobile Home Repairs
06.2020 - 06.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Certified Paralegal

KDM, Inc.
06.2006 - 11.2020
  • Assisted attorneys in drafting complex legal documents, ensuring accuracy and compliance with applicable laws.
  • Conducted thorough due diligence investigations for mergers and acquisitions transactions to mitigate potential risks.
  • Streamlined office operations by implementing efficient document management systems.
  • Assisted in settlement negotiations by preparing summaries of key facts, resulting in favorable resolutions for clients.
  • Managed high-volume caseloads, prioritizing tasks to meet strict deadlines.
  • Contributed to positive case outcomes through meticulous fact-checking and evidence analysis.
  • Facilitated effective communication between clients and attorneys, fostering strong professional relationships.
  • Enhanced case management efficiency with thorough organization of files and documents.
  • Ensured compliance with court rules and procedures through diligent monitoring of filing deadlines and submission requirements.
  • Increased client satisfaction by providing timely and accurate legal research for case preparation.
  • Maintained confidentiality of sensitive client information, upholding ethical standards of the profession.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Prepared legal briefs, motions, and pleadings.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.
  • Interviewed clients to obtain information relevant to cases.
  • Attended court hearings and depositions to take notes and document proceedings.
  • Created weekly, monthly, and quarterly expense reports.

Office Manager

American Medical Security
01.2004 - 06.2006
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Sales Associate Specialist

BenefitMall
Dallas, Tx
01.2000 - 01.2004
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor Of Applied Arts And Science -

The University of Texas At Dallas
Richardson, TX

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Client Service
  • Operations Management
  • Business Management
  • Staff Management
  • Marketing
  • Sales Leadership
  • Customer Service
  • Teamwork and Collaboration
  • Team Leadership
  • Customer Service Management
  • Effective leader
  • Goal Setting

Timeline

Owner/Operations/Management

N-Tx Mobile Home Repairs
06.2020 - 06.2024

Certified Paralegal

KDM, Inc.
06.2006 - 11.2020

Office Manager

American Medical Security
01.2004 - 06.2006

Sales Associate Specialist

BenefitMall
01.2000 - 01.2004

Bachelor Of Applied Arts And Science -

The University of Texas At Dallas
Paige McGehee