Paige McLaughlin
Phoenix,AZ
Summary
Devoted animal care volunteer experienced providing compassionate care to animals. Skilled in handling and feeding animals, providing enrichment activities and supporting highest standards of animal care. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista Volunteer
Christ Church Of The Valley
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Animal Care Volunteer
Southwest Wildlife Conservation Center
02.2021 - Current
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Ensured a safe environment for both animals and visitors by adhering to strict safety protocols.
- Gained extensive knowledge on various animal breeds, behaviors, dietary needs, and enrichment activities to provide tailored care for each individual animal.
- Collaborated with veterinary staff for routine check-ups and administering medications as needed.
- Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
- Promoted a positive image of the organization through social media engagement showcasing success stories, adoption updates, and educational content about animal welfare issues.
- Supported training efforts for new volunteers by sharing knowledge and best practices regarding animal handling techniques and safety measures within the facility environment.
- Participated in ongoing professional development opportunities to continuously improve knowledge of animal behavior, health issues, and relevant regulations or guidelines within the industry.
Shift Supervisor
Starbucks
03.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Prepared, calibrated, and monitored production levels to achieve targets.
Education
Bachelor of Science - Biology/Ecology
Arizona State University
Online05.2026
Skills
- Friendly and outgoing
- Team Player
- Adaptive and creative
- Team Leadership
- Cleanliness
- Active listener
- Excellent memory
- Animal Enrichment
- Stress Reduction
- Compassion and Empathy
- Patience and understanding
- Animal Socialization
Certification
- Marine Biology 101
- Introduction to zoology
Timeline
Barista Volunteer
Christ Church Of The Valley
08.2023 - Current
Animal Care Volunteer
Southwest Wildlife Conservation Center
02.2021 - Current
Shift Supervisor
Starbucks
03.2020 - Current
Bachelor of Science - Biology/Ecology
Arizona State University
- Marine Biology 101
- Introduction to zoology
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