Paige Milburn
Altamont,IL
Summary
Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Manager
Grace Counseling Services
Effingham, IL
05.2024 - 08.2024
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data, such as vacation requests and sick days.
- Handled all incoming communication including phone calls, emails, and mail.
- Processed payroll accurately ensuring all employees were paid on time.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ensured compliance with applicable laws regarding employment practices.
Cleaning Associate
Garner Cleaning Service
Centralia, IL
10.2023 - 05.2024
- Performed thorough and efficient cleaning tasks independently
- Managed and ensured the security of building keys
- Effectively managed time and set own schedule.
- Maintained consistent communication with supervisor to provide regular updates on building statuses.
- Recognized as a top-performing employee and awarded for excellence in November 2023.
HR Intern
Nascote Industries
Nashville, IL
05.2023 - 08.2023
- Completed an internal auditing project using a scanner to convert employee paper files into organized digital files
- Assisted in setting up for several hiring events and managed/graded forklift driver testing
- Relieved an HR generalist during parts of weekly new hire orientations
- Lent a helping hand to coworkers in-office when needed: sorting and shredding papers
- Presented to the facility’s management team about my project and what I accomplished.
Server
Edison’s Entertainment Complex
Edwardsville, IL
09.2021 - 06.2022
- Received and remembered orders with many specifications, and communicated important details/allergies to the kitchen staff
- Managed a 3-6 table section at one time
- Kept an optimistic energy while focused in a high-volume environment
- Assisted in set up/ take down of decorations and food/beverage placement for holidays, special events, and large parties
- Pre-bussed and bussed tables when not busy throughout entire shift
- Process food/beverage purchases and activate arcade cards all in one transaction
- Deep clean and side work when customer volume was low
- Prepared salads and sauces before opening and as needed throughout the day.
Education
Bachelor of Science in Business Administration - Management
Southern Illinois University Edwardsville (SIUE)
Edwardsville, IL05.2024
Skills
- Microsoft Office (Word, Excel, PowerPoint, Teams)
- Zoom
- Adobe (Illustrator, InDesign, Photoshop)
- Beginner Level Spanish (writing, listening, and reading)
- Fast-paced Restaurant Experience
- POS and cash handling
- Food Safety
- Meal preparation
- Data Entry
- Customer Service
- Bookkeeping
- Document Management
- Payroll and budgeting
- Human Resources
Certification
- Food Handler’s Certificate
- ServSafe Alcohol Certificate
- Microsoft Excel 2019
Activities
- SIUE Dean’s List
- Management 470 (Leading in Organizations) - Cougar Cupboard Food Drive
Coursework
- Project Management
- Data Analytics
- Graphic Design
- Leading in Organizations
- General Business Administration
Timeline
Office Manager
Grace Counseling Services
05.2024 - 08.2024
Cleaning Associate
Garner Cleaning Service
10.2023 - 05.2024
HR Intern
Nascote Industries
05.2023 - 08.2023
Server
Edison’s Entertainment Complex
09.2021 - 06.2022
- Food Handler’s Certificate
- ServSafe Alcohol Certificate
- Microsoft Excel 2019
Bachelor of Science in Business Administration - Management
Southern Illinois University Edwardsville (SIUE)
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