Responsible and mature Digital Account Manager and former student athlete who thrives in fast-paced environments. Enjoys working as part of a team and adept at working in diverse customer service environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager (Marketing Specialist)
Best Buy
Remote/Minneapolis , MN
08.2021 - 03.2022
Created digital media kits for high profile projects.
Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Listened attentively to client feedback and worked with product development team to introduce new services.
Liaised between account holders and various departments.
Digital Account Manager
Mazama Media
Bend, OR
05.2021 - 09.2021
Maintained stellar internal and external customer service.
Provided client relationship and management of account locations.
Developed strong partnerships with sales team, branch employees and vendor representatives.
Interacted with executives of major and prospective clients.
Prepared and submitted accurate and timely activity reports.
Met goals and objectives set by and with management.
Assisted leadership with creative digital presentations.
Collaborated with marketing and sales teams on content distribution.
Demonstrated examples of strategic digital marketing campaigns
Created facebook and Google ads campaigns Designed and implemented new digital marketing strategies through SEO
Product Manager
Athleta
Bend, OR
05.2020 - 01.2021
Provided creative materials for content development and assisted with data verification and advertising placement.
Met client expectations for visual content by working with graphics team.
Worked closely with sales team to align sales and marketing efforts Increased product awareness measurably, leading to increased sales and profit by devising new marketing campaign approaches.
Created marketing strategies for new territories by analyzing marketing conditions and competitors operating in area to determine opportunities for growth.
Worked cross-functionally with category general managers, product, engineering, creative, analytics to unlock new growth opportunities.
Assisted with branding, advertising, trade shows, and company events.
Defined and documented produce scope, vision, roadmap, and strategic plans.
Retail Sales at Various Chains
Nike, Athleta, Princess Athletic
Bend, OR
05.2017 - 12.2020
Identified customer needs by reviewing account information and conducting needs assessments.
Assisted new and existing customers in account set ups and cancellations.
Generated sales leads by email and Facebook.
Handled customer situations by making amicable decisions for customers and company.
Cold called prospective customers.
Monitored equipment health and reported faults immediately to decrease downtime.
Washed, folded, and stocked towels for member use.
Restocked supplies for members and disposed of outdated or used items.
Education
Bachelor of Arts - Marketing
Lindenwood Univeristy
St. Charles MO
Skills
Marketing Branding Content
Content development
Credit
Client Driving
Email Graphics
Marketing strategies
Materials
Profit
Research
Sales
Strategic plans
Facebook Ads
Vision
Google Ads
Canva
Additional Information
All State Women's water polo
Featured in Lindenwood Magazine for "Family Planner App" development