Paige Miller
Old Hickory,Tennessee
Summary
Detail-oriented Manager with more than 30 years of experience A motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Manager -Beverage & Accounting
Maggianos Little Italy
Nashville, Tennessee
03.2016 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Ensured compliance with safety regulations and company policies.
Assistant General Manager
Morton's Steakhouse
Nashville, Tennessee
09.1992 - 04.2018
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed financial data and prepared reports for senior management.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Oversaw payroll preparation and administration for staff.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Some College (No Degree) - Accounting And Business Management
Western Kentucky University
Bowling Green, KYSkills
- Cost Reduction
- Product and service knowledge
- Operations Management
- Staff Management
- Cost Control
Accomplishments
- 2023 Restaurant of the Year - Maggiano's Little Italy
Certification
- ABC Certified
- ServSafe
Timeline
Assistant Manager -Beverage & Accounting
Maggianos Little Italy
03.2016 - Current
Assistant General Manager
Morton's Steakhouse
09.1992 - 04.2018
Some College (No Degree) - Accounting And Business Management
Western Kentucky University
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