Paige Monson
Georgia-Pacific
FORTDODGE,IA
7
years of professional experience
Detail-oriented professional with a strong focus on safety compliance and effective communication. Proven ability to train teams and enhance operational efficiency, ensuring high standards in production environments.
Work History
Miscellaneous Operator
3 Years- Monitored equipment performance, identifying issues for timely resolution and maintenance.
- Operated machinery to ensure efficient production processes and minimize downtime.
- Conducted quality inspections to maintain product standards and compliance with regulations.
- Trained new operators on safety protocols and operational procedures to enhance team competency.
- Collaborated with team members to optimize workflows, increasing overall productivity.
- Maintained a clean and organized work environment, adhering to safety guidelines consistently.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork among peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Safety Specialist
1 Year 4 Months- Developed and implemented safety training programs for employees to enhance workplace awareness.
- Conducted safety audits to identify hazards and ensure compliance with OSHA regulations.
- Monitored incident reports, analyzing trends to recommend preventive measures for future incidents.
- Collaborated with cross-functional teams to refine safety processes and improve operational efficiency.
- Reviewed and updated safety policies, aligning with industry standards and regulatory requirements.
- Facilitated safety meetings to communicate updates, reinforce protocols, and gather employee feedback on practices.
- Led training courses for employees at all levels.
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Supported audit procedures to check all procedures, processes and work standards.
- Escorted inspectors and answered questions about facility operations.
- Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
- Performed thorough risk assessments for various job functions, implementing controls to minimize potential hazards.
- Maintained detailed records of company-wide safety performance to ensure compliance with regulations and standards.
- Monitored relevant legislation changes related to occupational health and safety requirements; updated company policies accordingly to maintain compliance.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Mentored and managed team of safety champions and enforced safety protocols among associates.
- Led employee training on safe usage of equipment.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Sales Associate
1 Year- Assisted customers with product selections and inquiries to enhance shopping experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on customer service protocols and operational procedures.
- Implemented visual merchandising strategies to optimize product visibility and appeal.
- Maintained accurate inventory levels through regular stock checks and replenishment efforts.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Store Manager
1 Year 10 Months- Led daily store operations, ensuring optimal customer service and inventory management.
- Implemented sales strategies, enhancing product visibility and customer engagement.
- Trained and mentored staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly.
- Oversaw loss prevention measures, minimizing shrinkage through staff training and process improvements.
- Ensured compliance with company policies and procedures, maintaining operational excellence in all aspects of store management.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clients.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Improved store layout for better customer flow and product visibility, leading to an increased in average purchase size.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Operator
4 Months- Operated machinery to ensure efficient production flow and quality standards.
- Monitored equipment performance, identifying issues and implementing timely solutions.
- Collaborated with team members to optimize workflow and enhance productivity.
- Trained new operators on safety protocols and operational procedures.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Made sure that products were produced on time and were of good quality.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Collaborated with other departments to optimize production workflows.
- Assembled products according to changing daily work orders and specific customer needs.
Education
Associate of Arts - Human Services
High School Diploma
Skills
Safety compliance
Troubleshooting
Attention to detail
Problem-solving
Machinery operation
Efficient multitasking
Teamwork and collaboration
Effective communication
Production support
Timeline
Safety Specialist
Georgia-Pacific
06.2025 - 10.2026Read More
Miscellaneous Operator
Georgia-Pacific
09.2023 - CurrentRead More
Sales Associate
Kohl's
10.2022 - 10.2023Read More
Store Manager
GameStop
11.2020 - 09.2022Read More
Operator
Vantech
09.2019 - 01.2020Read More
Iowa Central Community College
Associate of Arts from Human Services
Read More
Fort Dodge Senior High
High School Diploma
Read More