Paige Montague
Summary
With a background in psychology and criminal justice, this candidate brings over 10 years of diverse experience and is transitioning into the field of nursing. They have held various roles such as secretary, supervisor, intern, marketing consultant, and mental health worker, developing a strong skill set in employee supervision, training, and office management. Their interpersonal communication skills and problem-solving abilities have been consistently demonstrated. Additionally, their experience in customer service and hospitality sectors highlights their adaptability and ability to thrive in different work environments. Their dedication to continuous learning and growth positions them ideally for a progressive career in nursing and psychology.
Overview
11
11
years of professional experience
Work History
Server/ Bartender
TPC Piper Glenn
08.2024
- Collaborate with the kitchen staff to ensure that food orders are prepared and delivered in a timely manner
- Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely fashion
- Handling multiple tables and tasks in an efficient manner
- Cleaning and clearing tables and bar
- Cleaning bar, glasses and utensils
- Learning the menu and beverages served such as wine, beer, and cocktails
- Stock, drive and serve from a beverage cart on the golf course as needed
- Work food stand and banquets / events as needed
- Build rapport with customers to create a positive and fun atmosphere
Site Director
Turning Point Family Services
07.2024 - Current
- Maintained records and logs of work performed and materials and equipment used.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Trained new team members on site policies and procedures.
- Managed program paperwork and child records to comply with state requirements.
- Attended approved training and continuing education courses to maintain certifications.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
Server
Ink and Ivy
01.2024 - Current
- Ensure prompt and courteous service to customers, resolving any issues or concerns in a timely manner
- Upsell and suggest menu items to customers, increasing revenue per table
- Maintain knowledge of all menu items, including ingredients and preparation methods, to accurately respond to customer inquiries and make recommendations
- Maintain a clean and organized work area, ensuring that all supplies and equipment are properly stocked and in good condition
- Build and maintain strong relationships with customers, ensuring their ongoing satisfaction with the dining experience
Mental Health Worker
New York Presbyterian Hospital
01.2020 - 08.2023
- Assist patients through activities of daily living
- Supported patients through crisis
- Completed environmental and patient checks for the unit
- Supervised patients with possible unsafe behavior toward themselves or others
- Provide emotional support and counseling to patients experiencing mental health crisis
- Provide individual counseling to patients to address their mental health concerns and develop coping strategies
- Conduct group therapy sessions for patients with mental health conditions
- Assist in the development and implementation of patient treatment plans
Server/Hostess/Bev-Cart Attendant
Centennial Golf Course
08.2020 - 03.2022
- Assist guest to their seats
- Serve/run food
- Create a wonderful dining experience for the customer
- Provide golfers with snacks and beverages on the course
- Ensure all golfers are taken care of in/outside the clubhouse
- Maintain cleanliness and organization of the dining area and beverage carts to ensure a pleasant and efficient experience for guests
- Maintain accurate knowledge of all food and beverage offerings, including specials and promotions, to provide recommendations and inform customers
- Upsell and promote the weekly specials and seasonal menu items to increase revenue
Mental Health Worker
Four Winds Hospital
05.2018 - 02.2021
- Assist patients through daily activities
- Support patients through crisis
- Complete daily status notes on patients
- Collaborate with treatment team to develop and implement individualized treatment plans for patients
- Ensure the safety and security of patients by monitoring and managing their surroundings and interactions
- Provide emotional support to patients in their journey towards recovery
- Educate patients on coping skills and strategies for managing their mental health
Milieu Manager
Four Winds Hospital
07.2018 - 01.2020
- Supervision of unit program, schedules and staff
- Create daily plans for patients with the treatment team
- Assist nurse manager
- Implement and monitor safety protocols to ensure a secure and supportive environment for patients
- Implement strategies to improve patient outcomes and satisfaction
- Collaborate with other departments to ensure a holistic approach to patient care
Supervisor
Olive Garden Restaurant
01.2018 - 01.2019
Intern
Key Program
01.2018 - 05.2018
Marketing Consultant
American International College
09.2017 - 01.2018
- Develop and maintain relationships with external resources such as community organizations, social service agencies, and psychiatric professionals to enhance patient care and support
- Develop and implement staff training programs to enhance their understanding of mental health disorders and improve patient care
Babysitter/ Caregiver
04.2014 - 08.2017
Secretary
American International College
03.2014 - 01.2017
- Organized files
- Assisted with program development and implementation
- Assisted in planning and implementing educational activities for children
- Create flyers for campus activities
- Organize events
- Assist club organizations
- Create training templates
- Conduct market research to identify potential target audiences and develop targeted marketing strategies
- Develop and implement marketing strategies to promote college programs and increase student enrollment
- Develop and manage social media advertising campaigns to increase brand awareness and drive engagement
- Organized meeting times
- Answer phones
- Manage office supplies inventory and place orders when necessary
- Maintain an efficient office workflow by ensuring timely completion of tasks and projects
- Coordinate travel arrangements for staff members and ensure all necessary documentation is prepared and organized
- Coordinate and schedule appointments for multiple executives and departments
- Assist in preparing and distributing meeting agendas and materials for efficient meetings
Education
General Studies/ Nursing -
Dutchess Community College
Poughkeepsie, NY04.2020
Bachelor of Art/Science - Psychology and Criminal justice
American International College
Springfield, MA05.2018
Skills
- Motivational Leadership Training
- Employee Performance Monitoring
- Health and Safety Compliance
- Training Program Implementation
- Customer Relationship Development
- Effective Communication
- Problem Solving
- Caregiving
- Childcare
- Meal Preparation
- Nurturing Environment Creation
- Parent Communication
- Activity Organization
- Community Service
- Psychology Learning
- Program Organization
- Meeting Organization
- Community Event Organization
- Athletic Competition
- Team Training
- Photography
- Employee Supervision
- Writing
- Typing
- Interpersonal Communication
- Dependability
- Computer Literacy
- Customer Service
- Organization
- Written Communication
- Verbal Communication
- Hospitality
- Record Keeping
- Office Management
Leadership and Community Involvement
- Member, Psi Chi Honors Society
- Member, Delta Sigma Theta Sorority Incorporated
- Member, NCAA Dll Field Hockey Team
- Member, NCAA Dll Track & Field Team
- President, NPPA club
Personal Information
Age: 27
Timeline
Server/ Bartender
TPC Piper Glenn
08.2024
Site Director
Turning Point Family Services
07.2024 - Current
Server
Ink and Ivy
01.2024 - Current
Server/Hostess/Bev-Cart Attendant
Centennial Golf Course
08.2020 - 03.2022
Mental Health Worker
New York Presbyterian Hospital
01.2020 - 08.2023
Milieu Manager
Four Winds Hospital
07.2018 - 01.2020
Mental Health Worker
Four Winds Hospital
05.2018 - 02.2021
Supervisor
Olive Garden Restaurant
01.2018 - 01.2019
Intern
Key Program
01.2018 - 05.2018
Marketing Consultant
American International College
09.2017 - 01.2018
Babysitter/ Caregiver
04.2014 - 08.2017
Secretary
American International College
03.2014 - 01.2017
General Studies/ Nursing -
Dutchess Community College
Bachelor of Art/Science - Psychology and Criminal justice
American International College
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