Paige Munyan
Lyle,WA
Summary
Diligent service industry worker with experience in high-volume environments. Efficient facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Excellent relationship-builder and multitasker always ready to support the needs of customers and team members alike.
Overview
8
8
years of professional experience
Work History
Head Barista/Manager
Confluence Cafe
11.2023 - 11.2024
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Provided expert guidance on coffee beans selection, grinding methods, brewing techniques, and equipment usage to enhance overall customer experience.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
Server/Manager on Duty
6th St. Bistro
11.2021 - 02.2024
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server/Bartender
Pfriem Family Brewers
02.2017 - 11.2020
- Operating efficiently in a high volume setting while applying excellent organizational and multitasking abilities to handle simultaneous customer, business and team orders.
- Managed bar inventory and fulfill orders for beer, wine and non-alcoholic beverages while capitalizing on opportunities to sell food and merchandise.
- Monitoring guests for intoxication and immediately reported concerns to management, contributing to a safe and welcoming environment for all patrons.
- Manage accurate register and produce daily sales reports backing up inventory usage numbers.
Education
High School Diploma -
Enterprise High School
Enterprise, OR2010
Skills
- Guest Relations Management
- Hospitality Service Expertise
- Point of Sales Systems
- Upselling Techniques
- Cash Register Operations
- Coffee Expertise
Timeline
Head Barista/Manager
Confluence Cafe
11.2023 - 11.2024
Server/Manager on Duty
6th St. Bistro
11.2021 - 02.2024
Server/Bartender
Pfriem Family Brewers
02.2017 - 11.2020
High School Diploma -
Enterprise High School
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