Paige Paxton
Xenia,OH
Summary
Adept at fostering teamwork and collaboration, I excelled in fast-paced environments at Frisch’s Big Boy, Arby’s, and 5 Points Cafe enhancing customer satisfaction and maintaining high standards of cleanliness and hygiene. My proficiency in food safety and exceptional customer service skills led to significant improvements in operational efficiency and guest experience, showcasing my ability to quickly adapt and lead with integrity.
Overview
2
2
years of professional experience
Work History
Frisch’s Big Boy
Mitchell
2024.04 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Listening carefully to instructions to ensure perfect food production
- Honed knife skills, becoming proficient at various cuts and techniques for efficient food prep.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Reduced costs and losses through regular rotation of fresh food items and employment of waste-reduction food prep techniques such as using proper kitchen, utensils.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Maintained a clean and organized work environment for optimal food prep efficiency.
Arby’s
N/A
2023.01 - 2024.09
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- When I wasn’t assisting customers, I’d ensure the cleanliness of the bathrooms, take garbage out, thoroughly clean and sanitize windows, monitor a clean floor as well as a clean parking lot.
5 Points Cafe
Ray
2024.01 - 2024.04
- Acted as a role model for work responsibilities best practices, such as promoting a high level of professionalism and integrity among team members.
- Motivated, coworkers as well as offered guidance and resources to accomplish job and department objectives.
- Reduced cashier errors by using proper cash-handling techniques and best practices.
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Improved guest satisfaction by addressing concerns promptly, ensuring positive experiences.
- Promoted an obligation of accountability within the department through clear expectations setting and consistent follow-up on performance.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Enforced safety rules and removed safety hazards with the knowledge learned with my Culinary Art’s certificate from The Greene County Career Center.
- Increased coworkers morale and retention through fostering a supportive work culture and open lines of communication.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Education
Culinary Arts Degree - Culinary Arts
Greene County Career Center
Xenia, OH05.2022
High School Diploma - K/12
Xenia High School
Xenia, OH05.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and Hygiene
- Flexible Schedule
- Time management
- Espresso machine operation
- Food Safety Knowledge
- Respectful
- Understanding
- Attention to Detail
- Punctual and Reliable
- Safe Food Handling
- Surface cleaning
- Kitchen Support
- Order Management
- Computer Skills
- Workplace Safety
- Time Management
- Product Presentation
- Menu Memorization
- Issue Resolution
- Patience
- Problem solver
- Excellent Memorization
- Preparing and Packaging Orders
- Cooking
- Resilience
- Beverage Crafting
- Product Knowledge
- Staff Motivation
- Staff Leadership
- Sanitation Standards
- Food Presentation
- Allergy Awareness/Cross Contamination
- Soft Skills
- Quick Learner
- Fast paced/While being efficient
- Workflow Coordination
- Growth Mindset
- Motivator
Timeline
Frisch’s Big Boy
Mitchell
2024.04 - Current
5 Points Cafe
Ray
2024.01 - 2024.04
Arby’s
N/A
2023.01 - 2024.09
Culinary Arts Degree - Culinary Arts
Greene County Career Center
High School Diploma - K/12
Xenia High School