Summary
Overview
Work History
Education
Skills
Timeline
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Paige Postier

Paige Postier

Des Moines,IA

Summary

Dynamic professional with a proven track record at Urban Outfitters, Inc., enhancing customer satisfaction and loyalty through exceptional service and visual merchandising. Skilled in problem-solving and creative vision, I excel in fast-paced environments, demonstrating strong leadership and team collaboration. Achieved consistent sales targets by leveraging trend awareness and product knowledge.

Overview

4
4
years of professional experience

Work History

Dietary Aide

Carlisle Assisted Living (VIA)
11.2020 - 05.2021
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Key Holder

Urban Outfitters, Inc.
09.2023 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
  • Assigned to cultivate stylish outfits for mannequins and use creative thinking and detail to inspire customers.
  • Use my visual knowledge to entice shoppers to buy products on the mannequins and through the store in different styled sections.
  • Input data based on sales and traffic throughout week

Shift Manager

Smokey Row
11.2022 - 05.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Opened and closed registers while using careful money handling skills and managed bank deposits

Education

Carlisle High School
Carlisle, IA
05.2023

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Team collaboration
  • Verbal communication
  • Food handling safety
  • Detail-oriented
  • Relationship building
  • Flexible schedule
  • Computer skills
  • Issue resolution
  • Money handling
  • Multitasking Abilities
  • Excellent communication
  • Written communication
  • Reliability
  • Team leadership
  • Styling
  • Organization
  • Product knowledge
  • Fashion knowledge
  • Trend awareness
  • Creative vision
  • Visual merchandising

Timeline

Key Holder

Urban Outfitters, Inc.
09.2023 - Current

Shift Manager

Smokey Row
11.2022 - 05.2023

Dietary Aide

Carlisle Assisted Living (VIA)
11.2020 - 05.2021

Carlisle High School

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Paige Postier