Paige Potter

Work History

Realtor

RE/MAX 5 STAR

03.2020 - Current

Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Advertised client properties through websites, social media, and real estate guides.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Maintained connections with clients to encourage repeat business and referrals.
Developed and presented proposals to clients to raise awareness of potential real estate investments.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.

General Manager of Operations

SKIN ESSENTIALS LUXURY MED SPA & SALON

01.2018 - 03.2022

Designed modern employee recognition program which boosted productivity and improved morale.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Managed activities related to staff training, treatment procedures, inventory management and marketing.
Greeted spa guests warmly to create positive first impression of establishment.
Recorded product sales into spa's weekly income report.
Worked with suppliers to identify cost savings opportunities resulting in 42% reduction in expenses.
Led spa tours for new members to familiarize guests with services provided.
Utilized promotions, print and digital marketing to attract new clients.
Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
Conducted regular staff meetings, informing team members of new spa services and policies.
Generated reports to track spa performance and make recommendations for improvement.
Conducted internal audits of spa finances and completed basic accounting functions to maintain accurate records.
Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
Trained and supervised spa staff on best practices, sales techniques and customer service.
Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
Recommended spa treatments and services, boosting sales and bringing in new clientele.
Managed expenses and controlled costs through proper salon budget development and monitoring.
Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
Maximized efficiency through time management and staff supervision to boost productivity.
Oversaw upkeep of entire facility and notified maintenance for service repairs.

MANAGER

Amazing Lash Studio

08.2015 - 03.2017

Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Set aggressive targets for employees to drive company success and strengthen motivation.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed senior-level personnel working in marketing and sales capacities.
Launched quality assurance practices for each phase of development
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Summary

Overview

Work History

Realtor

General Manager of Operations

MANAGER

Education

Real Estate License Obtained - Real Estate

High School Diploma -

Skills

Timeline

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