Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paige Raebel

Richland,WA

Summary

I have worked in customer service for more than five years. My skills range from handling different forms of payment, using POS skills, and having the ability to take on a leadership role amongst my peers. With each experience, I have built a different set of skills that can be applied to any set of customers or clients, with regard to having a positive outcome, no matter the beginning of the transaction. I am flexible when it comes to being a reliable member of the team, and I am a fast and capable learner within the right environment. I am committed to maintaining professional relationships to increase profitability, and drive business results. Resourceful professional in public relations, known for high productivity and efficient task completion. Specialize in crisis management, media relations, and strategic communication planning. Excel in teamwork, adaptability, and problem-solving to navigate complexities of public perceptions and messaging. Committed to fostering positive relationships between organizations and their publics through clear, effective communication strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Student Outreach Ambassador (Clerical Assistant)

Gear UP - WSU Tri-Cities
Richland, WA
12.2023 - Current
  • Assist in creating, marketing, planning, and hosting events alongside peers and managers
  • Creating and promoting news related to specific categories such as financial literacy or preparing for college
  • Use and update information throughout the academic year based around student engagement
  • Assist office employees with additional paperwork
  • Communicate with students about opportunities for GEARUP events, scholarships, college prep, and additional engagements for their benefit
  • Interact with students at events to encourage them with prior knowledge on topics such as college and future goals

Customer Service Representative

Enterprise Holdings Inc.
Pasco, WA
07.2022 - 05.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls with minimal wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants

Cashier

Yoke's Fresh Market
Kennewick, WA
05.2020 - 01.2022
  • Received payment in different forms such as cash, card, and contactless payments
  • Managed a station and till
  • Assisted customers who had questions
  • Bagged groceries
  • Sanitized work station

Cashier

City of Kennewick
Richland, WA
06.2017 - 08.2019
  • Managed the front lobby
  • Received payments for sessions
  • Cleaned between sessions
  • Balanced the till
  • Assisted customers with questions and disputes

Education

Bachelor's degree - Humanities

Washington State University
12.2024

Associate of Arts - Business

Columbia Basin College
Pasco, WA, US
06.2022

Skills

  • Research
  • Clerical experience
  • Project leadership
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Cashiering
  • Retail Sales
  • Credit Card Payment Processing
  • Customer Service
  • Cash Handling
  • Event Planning
  • POS
  • Organizational Skills
  • Event planning
  • Project management and creation

Certification

Driver's License

Timeline

Student Outreach Ambassador (Clerical Assistant)

Gear UP - WSU Tri-Cities
12.2023 - Current

Customer Service Representative

Enterprise Holdings Inc.
07.2022 - 05.2023

Cashier

Yoke's Fresh Market
05.2020 - 01.2022

Cashier

City of Kennewick
06.2017 - 08.2019

Bachelor's degree - Humanities

Washington State University

Associate of Arts - Business

Columbia Basin College
Paige Raebel