High-energy skilled at welcoming guests, maintaining entrances, and balancing loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
1
1
year of professional experience
Work History
Server
Tsunami Sushi Restaurant
Columbia, SC
04.2022 - 08.2022
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Head Hostess
Tsunami Sushi Restaurant
Columbia, SC
09.2021 - 04.2022
Greeted guests upon arrival and escorted them to their tables.
Assisted with seating arrangements for large groups and special occasions.
Maintained accurate records of reservations and wait times.
Provided excellent customer service to ensure guest satisfaction.
Trained new staff on proper hosting procedures and policies.
Ensured that the dining room was always clean, organized, and presentable.
Communicated effectively with restaurant managers regarding customer complaints or requests.
Managed financial transactions including payments, refunds, discounts.
Sales Associate
Hollister.Co
Columbia, SC
02.2021 - 01.2022
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Attended weekly team meetings to review performance goals and objectives.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions and offered product advice.
Host
Miyo's
Columbia, SC
04.2021 - 11.2021
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Took reservations over phone and in person.
Managed dining room layout to maximize efficiency of staff members.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Processed payments from customers using a POS system.
Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Chapin High School
Chapin, SC
06-2022
Some College (No Degree) - Business Administration
Midlands Technical College
West Columbia, SC
Some College (No Degree) - Business Administration And Management
University of South Carolina - Beaufort
Okatie, SC
Skills
Server Training
Menu Memorization
Food Station Setup
Menu Item Recommendation
Sales Techniques
Suggestive Selling
Effective Customer Upselling
Cash Handling
Check Payment Processing
Food Running
Point Of Sale (Pos) System Operations
Calm Demeanor
Relationship Management
Stock Management
Merchandise Display
Stocking And Receiving
Timeline
Server
Tsunami Sushi Restaurant
04.2022 - 08.2022
Head Hostess
Tsunami Sushi Restaurant
09.2021 - 04.2022
Host
Miyo's
04.2021 - 11.2021
Sales Associate
Hollister.Co
02.2021 - 01.2022
High School Diploma -
Chapin High School
Some College (No Degree) - Business Administration
Midlands Technical College
Some College (No Degree) - Business Administration And Management
University of South Carolina - Beaufort
Similar Profiles
Grace WilsonGrace Wilson
Server at Tsunami Sushi RestaurantServer at Tsunami Sushi Restaurant