Summary

Overview

Work History

Education

Skills

Timeline

Paige Reeves

Sayville,New York

Summary

Results-oriented professional with more than 2 years of experience in the retail industry, excelling in customer service and team leadership roles. Proven track record of delivering exceptional service and driving operational excellence through effective management of cashier operations, task delegation, and strategic planning. Skilled in fostering positive team dynamics and ensuring compliance with policies and procedures. Eager to leverage transferable skills in communication, problem solving, and adaptability to a challenging and dynamic work environment.

Overview

2

2

years of professional experience

Work History

Assistant Customer Service Department Head

Stop & Shop

10.2021 - Current

Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
Directed and managed cashier operations, effectively delegating tasks, including cashier assignments and break schedules, to ensure optimal efficiency and customer service.
Developed strong relationships with customers, leading to higher levels of loyalty and repeat business.
Managed challenging situations with professionalism and empathy, ensuring each customer felt heard and valued.
Assisted in managing a high-performing team, leading to increased productivity and employee morale.
Described product and service details to customers to provide information on benefits and advantages.
Trained new employees, ensuring they were well-equipped to handle customer inquiries and concerns.
Collaborated with team members to develop strategies for improving overall customer experience.

Education

High School Diploma -

Sayville High School

West Sayville, NY

06.2020

Skills

Delegation and Supervision
Customer Service

Troubleshooting
Communication

Timeline

Assistant Customer Service Department Head

Stop & Shop

10.2021 - Current

High School Diploma -

Sayville High School