Summary
Overview
Work History
Education
Skills
Certifications & Professional Highlights
Timeline
Generic

Paige Reid

Cypress

Summary

Business leader with 15+ years of experience in enhancing team performance and promoting inclusive workplace cultures. Expertise in corporate training and leadership development, emphasizing DEI initiatives and employee engagement. Proven track record of implementing innovative solutions that boost operational efficiency and customer satisfaction. Strong strategic thinker with exceptional communication and problem-solving abilities to meet organizational objectives.

Overview

30
30
years of professional experience

Work History

Partner– Business Growth

Roof Maxx N. Cypress
Cypress
08.2023 - 11.2024
  • Enhanced lead conversion rates by 10% through effective management of customer interactions and sales pipelines using Dispatch.
  • Negotiated and closed deals, contributing to overall revenue growth.
  • Developed marketing strategies to boost brand awareness across target markets.
  • Engaged in industry-related meetings and training opportunities to stay updated on trends.
  • Ensured high client satisfaction levels through proactive support and follow-ups.

Educational Specialist & Lead Mentor

Cypress Fairbanks Independent School District
Cypress
08.2018 - 08.2023
  • Led U.S. History curriculum development, implementing strategies that increased student engagement and comprehension, raising standardized test scores by 15%.
  • Spearheaded onboarding and mentorship for new teachers, enhancing retention through targeted coaching and resource creation.
  • Designed school-wide recognition programs, promoting faculty morale and cultivating a positive learning atmosphere.
  • Managed classroom of over 30 students, ensuring discipline while achieving academic outcomes.
  • Analyzed student performance data to identify learning gaps, adjusting instructional methods to enhance achievement.
  • Collaborated with colleagues and leaders to align teaching strategies with institutional goals, supporting cross-functional initiatives.
  • Communicated regularly with parents and stakeholders, providing updates on student progress and addressing concerns.

Manager of Training & Development

A&E The Graphics Complex
Houston
04.1995 - 06.2004
  • Designed and implemented corporate culture initiatives, including recognition programs and DEI efforts.
  • Developed a comprehensive database to track employee achievements in training and development.
  • Led training for over 200 employees, enhancing safety, leadership, customer service, and skill sets.
  • Participated in leadership programs at Disney and Southwest Airlines, applying best practices to training.
  • Collaborated on a strategy for securing BBB of Houston's Best Mid-Sized Service Organization award.
  • Managed a team of five trainers, overseeing design and delivery of aligned training programs.
  • Spearheaded event planning and recognition initiatives to foster an inclusive corporate culture.
  • Gathered employee feedback through surveys to refine programs and enhance engagement strategies.

Education

Med - Education

Stephen F. Austin State University
Nacogdoches, TX
12-2018

BA - Communications

Stephen F. Austin University
Nacogdoches, TX
08-1993

Skills

  • Critical thinking and problem-solving
  • Expert communication skills
  • Team collaboration and leadership
  • Emotional intelligence and adaptability
  • Attention to detail
  • Microsoft Office and Google Workspace proficiency
  • LMS management and curriculum development
  • Video conferencing tools expertise
  • CRM management and customer engagement

Certifications & Professional Highlights

  • University of Houston Training & Development Certification
  • Teacher Leadership Certification through Cypress Fairbanks Teacher Leader Institute
  • Led A&E The Graphics Complex, to achieve the BBB Large Business Award for excellence in customer service, management, and quality achievement.
  • Developed and launched a comprehensive company-wide leadership development program, resulting in improved management practices, team building, and employee retention.
  • Reduced equity gaps and systemic barriers in learning; secured over $25k in corporate donations to benefit high-risk population.
  • Served as Lead Teacher Mentor and spearheaded the successful onboarding and integration of new hires, ensuring alignment with company standards and culture.
  • Served as a PBIS Leader (Positive behavior intervention support) to improve school culture for both teachers and students.

Timeline

Partner– Business Growth

Roof Maxx N. Cypress
08.2023 - 11.2024

Educational Specialist & Lead Mentor

Cypress Fairbanks Independent School District
08.2018 - 08.2023

Manager of Training & Development

A&E The Graphics Complex
04.1995 - 06.2004

Med - Education

Stephen F. Austin State University

BA - Communications

Stephen F. Austin University

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