Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Rock N Fish
Manhattan Beach, CA
05.2023 - Current
Delivered top-notch customer service to guarantee customer satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Greeted guests and provided menus.
Handled money transactions accurately while following company procedures for handling cash payments.
Upheld high standards of sanitation in accordance with health department regulations.
Brought wine selections to tables with appropriate glasses and poured for customers.
Shift Lead
Pressed Juicery
Manhattan Beach, CA
09.2022 - 04.2023
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Created weekly staff schedules to ensure adequate coverage.
Provided guidance and support to other team members as needed.
Conducted regular inventory checks to maintain accurate stock levels.
Managed store operations during absence of Store Manager or Assistant Manager.
Handled cash register transactions accurately while providing excellent customer service.
Resolved conflicts between customers, employees, and vendors in a timely manner.
Implemented company policies consistently across all shifts.
Taught staff upselling techniques to meet revenue targets.
Educated customers about offerings, promotions and pricing to boost sales.
Budtender
IGS solutions
San Bernardino, CA
02.2020 - 08.2022
Greeted customers with a friendly and inviting attitude.
Assisted customers in selecting the best products for their needs.
Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
Advised customers on various products such as effects, flavors, potency levels, and prices.
Verified customer identification to ensure they met age requirements for purchasing marijuana products.
Operated cash registers to process payments from customers.
Stocked shelves with new product arrivals.
Educated customers on responsible consumption practices such as dosage control and safe storage methods.