Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Store Manager
Crumbl Cookies
2024.06 - 2024.08
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Hired, trained and mentored new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Crew Member/Shift Lead
Crumbl Cookies
2023.01 - 2024.06
Took orders, prepared cookies, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Internship Office Assistant
Dos Palos District Office
2022.06 - 2022.08
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Monitored and tracked budgets and expenses.
Education
Associate of Science - Health Sciences
Merced College
Merced, CA
05.2024
High School Diploma -
Dos Palos High School
Dos Palos, CA
06.2022
Skills
Friendly, Positive Attitude
Customer Service
Problem-Solving
Dependable and Responsible
Flexible and Adaptable
Excellent Communication
Critical Thinking
Computer Skills
Timeline
Store Manager
Crumbl Cookies
2024.06 - 2024.08
Crew Member/Shift Lead
Crumbl Cookies
2023.01 - 2024.06
Internship Office Assistant
Dos Palos District Office
2022.06 - 2022.08
Associate of Science - Health Sciences
Merced College
High School Diploma -
Dos Palos High School
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Mayyada NashefMayyada Nashef
Shift Lead at Crumbl CookiesShift Lead at Crumbl Cookies