Paige Schroeder

Small Business Owner

Cutting Edge

10.2016 - Current

Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Promoted business via social media to generate leads and maximize brand identity.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Conducted performance evaluations and provided constructive feedback to employees.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.