Paige Shepherd
London,OH
Summary
Knowledgeable sales professional with strong background in managing client relationships and driving sales growth. Excel at identifying client needs and delivering tailored solutions that enhance customer satisfaction and retention. Demonstrated ability to effectively use communication and negotiation skills to close deals and foster long-term partnerships.
Overview
6
6
years of professional experience
Work History
Account Manager, Inside Sales
Sims Lohman
04.2022 - 01.2026
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed a portfolio of accounts by providing timely support and guidance.
- Cultivated strong client relationships through proactive communication and problem-solving.
- Collaborated with cross-functional teams such as sales, operations and finance to meet customer needs.
- Advised clients on best practices for product utilization in order to increase efficiency.
- Streamlined processes for greater efficiency and cost savings.
Kitchen Design Specialist
Lowe's Home Improvement
07.2020 - 04.2022
- Researched current trends in kitchen design to ensure client satisfaction with completed projects.
- Advised customers on product features and benefits that would add value and enhance their overall experience.
- Organized multiple projects simultaneously while meeting tight deadlines.
- Implemented innovative solutions when faced with challenging design problems or difficult customer requests.
- Collaborated with contractors and vendors on a regular basis to manage project timelines and budgets.
- Created 3D models of kitchens using CAD software for presentation purposes.
Appliance Sales Specialist
Lowe's Home Improvement
08.2019 - 07.2020
- Utilized creative problem solving techniques when addressing customer complaints or inquiries.
- Assisted customers in selecting appliances that best fit their needs by providing detailed product information.
- Performed administrative tasks such as tracking orders, preparing invoices, and entering data into the computer system accurately.
- Developed a thorough understanding of product lines in order to recommend appropriate solutions for customers.
- Analyzed monthly sales reports to identify areas of improvement within the store.
- Adhered to all safety regulations while performing daily duties in the showroom.
- Participated in team meetings to discuss strategies for increasing sales volume.
Education
High School Diploma -
Madison Plains High School
London, OH05-2018
Skills
- Client Correspondence
- Sales Target Setting
- Professional Relationships
- Database Management
- Customer Consultations
- Client Satisfaction
- Strategic prospecting
- Account planning
- Pipeline management
- Sales tracking
- Account management
Timeline
Account Manager, Inside Sales
Sims Lohman
04.2022 - 01.2026
Kitchen Design Specialist
Lowe's Home Improvement
07.2020 - 04.2022
Appliance Sales Specialist
Lowe's Home Improvement
08.2019 - 07.2020
High School Diploma -
Madison Plains High School