Paige Shively
Boone,NC
Summary
Motivated service worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines along with handling food items properly. Pursues every opportunity to support team members and proactively address issues to insure customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, Certified Barista Trainer
Starbucks Coffee Company
01.2021 - Current
- Operate drive through and POS services to accurately take orders and handle large amounts of money
- Upheld all local and national COVID-19 protocols resulting in customer and employee safety
- Has information on over 255 different menu items in order to give specialized recommendations
- Successfully resolves customer conflict
- Greets new and returning customers and develops relationships resulting in customer loyalty
- Provides friendly and exceptional customer service while remaining calm in periods of high volume
- Receives and organizes product shipments 3-4 times a week, while successfully rotating product to ensure an efficient work environment.
Juicerista, Shift Lead & Cold Presser
Clean Juice Southern Pines
03.2019 - 08.2022
- Successfully took and prepared orders accurately and efficiently
- Received and organized bi-weekly product shipments
- Successfully trained incoming employees on policies and procedures of facility
- Prepared fresh and frozen food items daily to ensure correct amounts of products were available
- Operated Goodnature X-1 cold press machine
- Accurately bottled and labeled juice bottles for in-house sales
- Supervised and successfully instructed 4-8 employees.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, North Carolina12.2025
High School Diploma -
Pinecrest High School
Southern Pines, North Carolina06.2021
Skills
- Works effectively as a team member
- Efficient and accurate execution in both opening and closing procedures
- Exudes a positive attitude and sustains contagious energy throughout a shift
- Builds favorable working relationships with peers, supervisors, and guests
- Dedicated to learning and teaching others
- Exhibits urgency, problem solving, and active listening skills during periods of high volume and stress
Certification
- Food Safety First Principles, 11/2018
- OSHA Career Safe Certified (General Industry), 10/2020
- Stop the Bleed Certified, 11/2020
- BLS Certification, 04/2021
- North Carolina CNA I Certified, 06/2021
References
- Christopher Brown, Starbucks 211 + Main, Store Manager
- Olivia Hartwick, Alpha Gamma Delta, Former Chapter President
- Katelyn Lentz, Starbucks Pride Dr and Blowing Rock Rd, Store Manager
Extracurricular Activities
09/2022 - 08/2023 Alpha Gamma Delta - Nu Alpha Chapter, Vice President of New Member Experience
01/2023 - 08/2023 Appalachian State University - Panhellenic Judicial Board
Timeline
Barista, Certified Barista Trainer
Starbucks Coffee Company
01.2021 - Current
Juicerista, Shift Lead & Cold Presser
Clean Juice Southern Pines
03.2019 - 08.2022
Bachelor of Science - Exercise Science
Appalachian State University
High School Diploma -
Pinecrest High School
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